Javascript is required

Service and contact

Choose a subject

Transfers

Blocking a direct debit through Internet Banking

Blocking a direct debit through Internet Banking

  1. Log into Internet Banking using the button below
  2. Select the current account from which the amount is to be debited
  3. Select the already debited or upcoming direct debit
  4. Click 'Manage direct debit'
  5. Select 'Refuse' or 'Allow with exceptions'
  6. Click ‘Send'
  7. Send your order through your task list
A direct debit is not the same as a standing order. A standing order is something you set up yourself, whereas a direct debit is not.

Blocking a direct debit through Internet Banking

  1. Log into Internet Banking using the button below
  2. Select the current account from which the amount is to be debited
  3. Select the already debited or upcoming direct debit
  4. Click 'Manage direct debit'
  5. Select 'Refuse' or 'Allow with exceptions'
  6. Click ‘Send'
  7. Send your order through your task list
A direct debit is not the same as a standing order. A standing order is something you set up yourself, whereas a direct debit is not.

Do you need help?

Chatbot Anna

Chat with chatbot Anna. Does she not succeed in solving your problem? Then a member of staff will take over the conversation. 

Call us

See all telephone numbers and opening hours.