My loan

You can reduce your borrowings by making an extra redemption on your loan. This will mean your debt is lower and you’ll be done repaying it sooner. No extra charge is made for additional redemptions. 

Read more about additional redemptions

Cancelling your loan won’t cost you anything extra and you can do it at any time. You do need to make sure you’ve fully repaid it first though. Simply go to Internet Banking to cancel it.  

1. Go to ‘Self service’. 
2. Select ‘Additional or full redemption’.
3. Select ‘Full redemption’. 
4. Repay the outstanding amount using iDEAL | Wero.

Once you’ve fully repaid your debt, we can cancel your loan. We’ll then also cancel the registration of your loan with the Dutch Credit Registration Office (BKR). BKR will retain your details for five years after that. Over this five-year period, other banks or official bodies will be able to see in your credit history that you had this loan. 

If you don’t have an outstanding balance and your loan hasn’t yet been terminated, please contact us.

If you want your loan repayments to come out of a different account, just let us know.

1. Log in to Internet Banking. 
2. Click ‘Self service’ (at the top of your screen). 
3. Click your loan at the bottom. If you can’t see your loan, click ‘Show more products’. 
4. Click ‘Download redemption note’.
5. Download your loan settlement statement as a pdf. 

If you don’t have Internet Banking access, you can open a bank account. This will automatically give you access to Internet Banking.