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Using your debit card outside of Europe

Using your card abroad

If you are travelling outside Europe, please note that the default settings only allow you to use your debit card for payments and withdrawals within Europe. This gives you maximum security. If you are travelling to a country outside Europe, you can easily change your card's payment profile from 'Europe' to 'World'.

Pinnen buitenland instellen Internet Bankieren Pinnen buitenland instellen Internet Bankieren

Making changes using Internet Banking

  • Will take less than a minute
  • Make permanent or temporary changes to your settings
  • Make changes as often as you like

Enable the World profile
Pinnen buitenland instellen mobiele app Pinnen buitenland instellen mobiele app

In the Mobile Banking app

  • Log in to your Mobile Banking app.
  • Tap 'Settings'.
  • Tap 'Debit cards’ and ''Debit Cards settings'.
  • Tap 'Payments/withdrawals abroad'.
  • Enable the World profile.
  • Save your settings and confirm your choice.

Frequently Asked Questions

  • Which countries are part of the Europe profile?

    Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guernsey, Hungary, Iceland, Ireland, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Spitsbergen, Sweden, Switzerland, Turkey, Ukraine, United Kingdom, Vatican City.

    Good to know 

    Islands and colonies that belong to a country are not automatically part of the Europe profile. For example, if you go to Curaçao, you will need to enable the World profile temporarily.

  • I have multiple debit cards. Can I enable the World profile for individual cards?

    Yes. You can enable the Europe and World profiles for each card, separately. 

  • Which date do I need to select if I travel outside Europe?

    You might enter a different time zone if you travel outside Europe. We recommend that you set the start date for your profile change to the day before your departure and set the end date to the day after your return.

  • Can I temporarily enable the World profile?

    Yes. We recommend that you only use the World profile during your trip. This reduces the risk of fraudulent use of your card. If you set a start and end date when enabling the World profile, you don't need to do anything when you return from your trip. Your card's payment profile will automatically be reset to 'Europe'.

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