If you are travelling outside Europe, you will need to set your payment profile to ‘World’ using Internet Banking or the Mobile Banking app. This will enable you to make payments and withdraw cash wherever you are in the world.
Mobile Banking app
Log in.
Tap ‘Settings’, followed by ‘Debit cards’.
Tap ‘Debit card settings’, followed by ‘Payments/withdrawals abroad’.
Change your payment profile.
Confirm with your identification code or fingerprint.
Internet Banking
Log in and go to ‘Manage’.
Under ‘Debit card settings’, go to ‘Debit card settings’.
Select ‘Payments/withdrawals abroad’.
Select your debit card.
Change your profile and confirm your selection using your e.dentifier.
