U bent succesvol uitgelogd.


Log in with QR code

The new way of logging into Internet Banking

You may need to get used to logging in to Internet Banking with a QR code. We’d be happy to explain how to scan the QR code with the ABN AMRO app on your phone. Don’t worry - only the way you log in has changed. You can carry on using Internet Banking as usual, on your laptop or PC.


Scanning a QR code... With the app?

Yes! Go to the log-in screen on Internet Banking. Here you will see a QR code with the ABN AMRO logo. Scan this code with app on your phone or tablet and then log in with your personal identification code. After logging in, you no longer need your device.

How it works

Open the ABN AMRO app and tap the icon in the upper left corner

1. Open the ABN AMRO app

Open the ABN AMRO app on your phone. Tap the icon in the upper left corner of the login screen and open the QR code scanner.

You can only scan the QR code from the app. If you open the camera on your phone directly and try to scan the code, it will not work.  

Scan the QR-code with the ABN AMRO app

2. Scan the QR-code

Aim your phone at the QR code on the Internet Banking login screen.

The code will be scanned. The app will then show a message that you are logging in to Internet Banking. Tap ‘continue’. 

Enter your identification code in the ABN AMRO app

3. Enter your identification code

Type your 5-digit identification code on the ABN AMRO app screen. Once you’ve done that, the app tells you that you can continue on your computer.

You are now logged in to Internet Banking and no longer need your phone or tablet.


More information


If you don’t have the app yet

Download the ABN AMRO app and set up an identification code, fingerprint or facial recognition. The app uses the latest security methods. More and more new and secure methods are being introduced, so you can log in with peace of mind and be ready for the future.


The QR code and security

Each QR code is unique and valid for one visit only. If you have not scanned the code after a couple of minutes, click the arrow for a new code. After scanning, confirm your login with your identification code. You can now do your Internet Banking from your PC or laptop.

Frequently asked questions

No, you can continue banking from your PC or laptop. The only difference is that instead of using the e.dentifier, you use the ABN AMRO app to log into Internet Banking. You can obviously keep using the app for banking, but you don't have to.

We will eventually be parting with the e.dentifier. While that device will just keep getting older, we can constantly breathe new life into our ABN AMRO app. We work on security and improvements every day. As a result, we can regularly offer you a new version of the app to ensure that you can keep logging in securely, also in the future. 

We will not be retiring the e.dentifier right away. What we do want to ask you, however, is to try logging in with the QR code now. This way you can become more familiar with this method and feel fully at ease later when you log in using the ABN AMRO app.  

The QR code is displayed on the Internet Banking login screen. If the QR code expires, click the arrow that pops up to generate a new code. Every time you scan a new code, a message will display confirming that you’re about to log into Internet Banking. So you know exactly what is happening.

No, they can’t. The ABN AMRO app is well secured with your identification code, fingerprint (Android), Touch ID (iOS) or Face ID (iOS). But we would definitely advise you to block the app, which you can do yourself on Internet Banking. You can log in with:

  • a phone borrowed from someone close to you, such as a family member or your partner;
  • an old phone;
  • a tablet or iPad, if you have one.

You need to activate the ABN AMRO app again on this alternative device, and you’ll need your ID to do that. After activating the app, you can log in to Internet Banking using the QR code. Once you have access, you can remove the registration for the device you have lost. If this is not possible for you, or something keeps going wrong, you can also get in touch with us by telephone .

No. Like Internet Banking, the ABN AMRO app is a completely closed environment.