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Change your name

Change your name

In official documents, we use your official surname. Do you want to change this name and/or your initials? This is how it works: 

Changing your form of address and/or first name

Do you want us to address you differently in our letters or Bankmails? For example with a different form of address or with a different first name? Then click the 'Change name' button below. Then click 'Change' next to 'This is how you will be addressed by us' (preferred name). 

Adding a partner’s surname 

Do you want to add your partner's name to your official surname? You can arrange this yourself. Click the button 'Change name' below. Then click 'Change' next to 'This is how you will be addressed by us' (preferred name). Here you'll find the option to add your partner's name. 

 

Changing your official first or last name

Your official name is the name registered with the government. You cannot update this yourself in our systems. Has your name officially changed? Please contact our Personal Data Service Desk. To update your name, we need an identity document that shows your citizen service number (BSN).

Don’t have this? Then we will gladly schedule an appointment for video banking. During this appointment, we will ask for proof of your name change. This can be provided through an additional document such as:

  • Royal Decree
  • Extract from the Personal Records Database (BRP)
  • Court ruling
  • Birth certificate with addendum

Change name

In official documents, we use your official surname. Do you want to change this name and/or your initials? This is how it works: 

Changing your form of address and/or first name 

Do you want us to address you differently in our letters or Bankmails? For example with a different form of address or with a different first name? Then click the 'Change name' button below. Then click 'Change' next to 'This is how you will be addressed by us' (preferred name). 

Adding a partner’s surname 

Do you want to add your partner's name to your official surname? You can arrange this yourself. Click the button 'Change name' below. Then click 'Change' next to 'This is how you will be addressed by us' (preferred name). Here you'll find the option to add your partner's name. 

Changing your official surname

In official documents we use your official surname. You cannot change this yourself. Has your official surname changed? Then make an appointment via Beeldbankieren to have this changed. With Beeldbankieren, you have an online video call with an advisor whenever it suits you. Please note: to change a surname, we need additional proof. For example, a Royal Decree, Extract from the Municipal Personal Records Database (BRP), Judicial decision or birth certificate + appendix. Make sure you have gathered this information before your appointment.

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Chatbot Anna

Chat with chatbot Anna. Does she not succeed in solving your problem? Then a member of staff will take over the conversation. 

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