Secure banking

Secure banking is something we need to work on together. We show you how to recognise fraud and give you tips on how to keep your banking secure. If you suspect that you have been a victim of fraud, find out how to report it.

Up to date

Text message scams

Fraudsters are currently sending a large number of fake text messages.

  • They try to get you to install a fake app that supposedly tracks the delivery of your parcel, especially targeting Android users. If you download the app, the fraudsters will gain access to your banking apps and contacts. Only download apps from official app stores.
  • Sometimes, fraudsters also pretend to be ABN AMRO and ask you to click a link, supposedly to prevent your debit card from being blocked.

Do not click the link in the text message. If you receive a fake text message, forward it to 097 008 101 095 and delete it.

Confirm your personal data

Together, we can keep banking securely. Having your correct personal data helps us, for example, prevent your account from being misused. That is why we ask you to check and confirm your details periodically.

Debit card fraud

Fraudsters are increasingly posing as 'bank employees' over the telephone. They tell you that your debit card needs replacing and a 'bank employee' will come and collect it from you. Do not fall for it. If you bear the following in mind, you will not give fraudsters much of a chance:

  1. We will never ask you for your security codes, such as your PIN number.
  2. We will never ask you to send us or give us your bank card if we visit you.

Tip: make your old debit card unusable by cutting through the square payment chip.

Bent u alert op fraude?

Being aware of fraud

Fraudsters can’t do anything with a name or account number only, but as soon as they get their hands on your personal details, security codes or your debit card, it’s a different story. We show you the tricks often used by fraudsters, so you can recognise fraud more easily.
Over phishing en andere fraude

Phishing (fake emails) and other types of fraud

If you have received an email, phone call, text message or WhatsApp message from fraudsters, or money has been transferred from your account and you don’t know why, report the fraud to us, even if you are not sure.
Wat kunt u zelf doen om veilig te bankieren?

What you can do to stay secure while banking

We take measures and do our utmost to prevent fraud. Even so, it is crucial for you to know what you should and shouldn’t do, so here is some important information.
Wat doet ABN AMRO om fraude te voorkomen?

ABN AMRO’s measures to prevent fraud

However you choose to make payments, withdraw money or transfer funds, we make sure that you can do so securely. We close accounts belonging to fraudsters, for instance, and try to detect fraudulent payments. Find out more about other measures we take.