Open the app and select ‘Cards’ in the top bar. Select the debit card and tap ‘Block’.
Blocking your debit card
Lost your debit card? Blocking it is easy
- Quickly block in the app
- Easily manage it in Internet Banking
Here's how to block your card
Using the ABN AMRO app
On Internet Banking
Log in with the QR code and the ABN AMRO app, an additional card or the card for your joint account.
Via chat
No longer able to log in to Internet Banking or the app? Chatbot Anna can help you identify yourself in just a few steps That way we know for sure who you are.
Need to pay and withdraw money without a debit card?
There are several ways to do so:
- With the ABN AMRO app, you can withdraw money without a card. Here's how it works.
- Have you already used Google Pay or Apple Pay? With your iPhone, Android phone, or smart watch, you can make contactless payments without a debit card. Read more about Apple Pay and Google Pay.
- Payments and withdrawals can also be made using a credit card, even abroad. Please note: withdrawing cash with your credit card incurs a charge of at least 4%, with a minimum of €4.50 per transaction per transaction per withdrawal.
Emergency situation? Or abroad?
If you don’t use the ABN AMRO app, you can block your card on Internet Banking. You will need a different card associated with your current account in order to log in (e.g. the card for a joint account).
Frequently asked questions
How quickly is my card blocked?
If you block your debit card via the app or Internet Banking, your card is immediately blocked. There is no waiting time. The same applies when a staff member blocks your card; it is instantly blocked. This also holds true for unblocking. Once unblocked, your card is immediately usable again.
Does it cost money to block my card?
No, blocking or unblocking a debit card is free of charge.
What should I do if I find my card?
You can easily unblock the card via the app or Internet Banking. Once unblocked, the card is immediately usable again.
Can I still pay with Google Pay or Apple Pay if my card is blocked?
Yes, even if your card is blocked, you can continue to make payments using Google Pay and Apple Pay.
How can I remove the block?
If you blocked your card yourself in Internet Banking or the app, you can also unblock it in the same way. Your card will be immediately usable again.