Requesting a new debit card

Debit card lost, broken or stolen?

In the ABN AMRO app

  1. Log in
  2. Select the card you wish to replace
  3. Tap ‘replace’
  4. Done! Receive your new card within 3 days


Here’s how to request a replacement:

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In the ABN AMRO app

Go to the app and click ‘Self-service’. Select ‘Replace’ next to the card you wish to replace.
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On Internet Banking

Log in using a QR code, or an additional card or the card for your joint account.
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Not working online?

Call our Customer Service department on 0900 8170. We're here to help.
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No ABN AMRO app?

If you don’t use the ABN AMRO app, you can request your card on Internet Banking. You will need a different card associated with your current account in order to log in (e.g. the card for a joint account).

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Costs for a new debit card

If your debit card is broken or the cash machine has swallowed it, we will replace it free of charge. If you have lost the card or it has been stolen, you will need to pay €7.50 to have it replaced. Read more about the costs of everyday banking.
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Can’t request a card online?

If you don’t use the ABN AMRO app and you can’t request a card on Internet Banking because you only had one debit card, please call our Customer Service department on 0900 81 70. We're here to help.