Help with reporting damage
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Windscreen damage
Windscreen damage
If you’ve got a chipped windscreen, it’s insured with our Third-Party Liability + Limited cover or Third-Party Liability + Comprehensive cover. You don’t need to report this damage to us, you can simply get in touch with Glasgarant directly. They’ll take care of everything for you from there.
Good to know
- If you have a car insurance policy with Third-Party Liability + Limited cover or Third-Party Liability + Comprehensive cover, have the damage repaired by a Glasgarant repair shop near you.
- If your windscreen needs to be replaced, there is an excess of €75, payable directly to the repair shop.
Claim-free years
Windscreen damage will not affect your claim-free years.
Windscreen damage
If you’ve got a chipped windscreen, it’s insured with our Third-Party Liability + Limited cover or Third-Party Liability + Comprehensive cover. You don’t need to report this damage to us, you can simply get in touch with Glasgarant directly. They’ll take care of everything for you from there.
Good to know
- If you have a car insurance policy with Third-Party Liability + Limited cover or Third-Party Liability + Comprehensive cover, have the damage repaired by a Glasgarant repair shop near you.
- If your windscreen needs to be replaced, there is an excess of €75, payable directly to the repair shop.
Claim-free years
Windscreen damage will not affect your claim-free years.
Frequently asked questions
When will I receive a response from ABN AMRO Verzekeringen?
If you have reported a new claim, you will receive a response from ABN AMRO Verzekeringen within 3 working days.
Have you already reported the damage and have additional questions? Then you will receive a response from us within 8 to 12 working days.
How do I check my claim?
You can check your claim in your personal ABN AMRO Verzekeringen environment. Here you will also see the documents added by you in relation to the claim and the messages sent about your claim.
- Go to your personal ABN AMRO Verzekeringen environment.
- At the top, select 'Claims’.
- Click the number behind 'Claim number’. Here you will see a summary of your claim and the documents added by you in relation to the claim. Under 'Documents’, you can see the documents added by you in relation to the claim. You can add additional information about your claim by clicking 'Uploaden documenten'.
- Under 'Correspondence’, you can see the communications about your claim.
What do I do if I do not have the receipts anymore?
In that case, please try to communicate certain details of the purchase to us as best you can. Such as: when did you buy the item, in which shop, what brand and type is it? Perhaps you can still find a bank statement showing the amount of the purchase.
How do I get a European accident statement?
Download the European accident statement here (PDF, 57 KB) . You can print it and keep it in your car’s glove compartment.
Have you suffered damage?
Dealing with damage can be a difficult and stressful experience. Fortunately, you can easily file a claim online.
If you are dealing with an emergency, such as hospitalisation during travel or if you have suffered serious damage to your home as a result of precipitation, please call the ABN AMRO Helpdesk on +31 26 400 23 45. It is available 24/7.