Debit card lost or stolen

There's no denying that a lost, stolen or damaged debit card is a major inconvenience. Fortunately, you can quickly block your debit card and request a new one right away, all in our online banking environment.

In the ABN AMRO app

  1. Log in
  2. Select the card you wish to block
  3. Click ‘Block’
  4. Done! Your card has been blocked

Here’s how to block your card:

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In the ABN AMRO app

Go to the app and click ‘Self-service’. Select ‘Block’ next to the card you wish to block.
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On Internet Banking

Log in using a QR code, or an additional card or the card for your joint account.
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At a bank branch

If you can’t block your card online, please go to a bank branch. Remember to take proof of your identity with you.
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Replacing your debit card

You can have your debit card replaced online right away and will receive it within three working days. And don’t worry, your PIN will stay the same.

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How to withdraw cash without a debit card

Don’t worry. You can still withdraw cash without a debit card in one of the following ways:

  • If you have another account, you can transfer money using the ABN AMRO app or you can transfer money to another person and ask them to withdraw cash.
  • You can make an emergency withdrawal at one of our bank branches. Be sure to take valid proof of your identity with you.
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Payments without a debit card

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Using Apple Pay

Want to pay everywhere quickly and easily without your wallet? You can with Apple Pay.

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Using a wearable

It’s easy to make payments using your smartwatch, ring, watch, bracelet or key ring.

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Using a credit card

If you have no debit card at the moment, apply for a credit card. Make secure payments wherever you are.