Help with reporting damage
Choose a subject
Vandalism
Vandalism
If your car has been scratched while it was parked, you obviously want to have the scratch removed. Damage due to vandalism is covered only if you have Third-Party Liability + Comprehensive insurance. Submitting a claim online is quick and easy.
Good to know
- If you have comprehensive cover, have the damage repaired by a Schadegarant repair shop near you. This means no excess and nothing to pay up front.
- Schadegarant will also provide you with a courtesy car.
How to submit your claim online
- Go to your personal ABN AMRO Verzekeringen environment.
- You’ll now see your policies. Click ‘Claims’ at the top.
- Click ‘Submit new claim’ and enter the date of the loss or damage.
- Please answer all questions. If everything is correct, click ‘Send’.
- Please upload the required information so that we can process your claim.
Claim-free years
A claim following vandalism will affect your claim-free years.
Vandalism
If your car has been scratched while it was parked, you obviously want to have the scratch removed. Damage due to vandalism is covered only if you have Third-Party Liability + Comprehensive insurance. Submitting a claim online is quick and easy.
Good to know
- If you have comprehensive cover, have the damage repaired by a Schadegarant repair shop near you. This means no excess and nothing to pay up front.
- Schadegarant will also provide you with a courtesy car.
How to submit your claim online
- Go to your personal ABN AMRO Verzekeringen environment.
- You’ll now see your policies. Click ‘Claims’ at the top.
- Click ‘Submit new claim’ and enter the date of the loss or damage.
- Please answer all questions. If everything is correct, click ‘Send’.
- Please upload the required information so that we can process your claim.
Claim-free years
A claim following vandalism will affect your claim-free years.
Frequently asked questions
When will I receive a response from ABN AMRO Verzekeringen?
If you have reported a new claim, you will receive a response from ABN AMRO Verzekeringen within 3 working days.
Have you already reported the damage and have additional questions? Then you will receive a response from us within 8 to 12 working days.
How do I check my claim?
You can check your claim in your personal ABN AMRO Verzekeringen environment. Here you will also see the documents added by you in relation to the claim and the messages sent about your claim.
- Go to your personal ABN AMRO Verzekeringen environment.
- At the top, select 'Claims’.
- Click the number behind 'Claim number’. Here you will see a summary of your claim and the documents added by you in relation to the claim. Under 'Documents’, you can see the documents added by you in relation to the claim. You can add additional information about your claim by clicking 'Uploaden documenten'.
- Under 'Correspondence’, you can see the communications about your claim.
What do I do if I do not have the receipts anymore?
In that case, please try to communicate certain details of the purchase to us as best you can. Such as: when did you buy the item, in which shop, what brand and type is it? Perhaps you can still find a bank statement showing the amount of the purchase.
How do I get a European accident statement?
Download the European accident statement here (PDF, 57 KB) . You can print it and keep it in your car’s glove compartment.
Have you suffered damage?
Dealing with damage can be a difficult and stressful experience. Fortunately, you can easily file a claim online.
If you are dealing with an emergency, such as hospitalisation during travel or if you have suffered serious damage to your home as a result of precipitation, please call the ABN AMRO Helpdesk on +31 26 400 23 45. It is available 24/7.