Help with reporting damage
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Burglary
Burglary
Finding out that you have been burgled can be a real shock to the system. We’re here to help! Keep reading to find out what you should do.
Follow these five steps
- Report the burglary to the police. They will come to your home to take a report.
- Take pictures of the damage. Don’t start tidying up until you have talked to ABN AMRO Verzekeringen.
- Call ABN AMRO Verzekeringen on +31 (0)38 49 67 123 to submit your claim over the phone.
- Block any stolen cards and phones.
- If necessary, repair anything that needs to be repaired right away to prevent further loss or damage.
Good to know
In some cases, we may not cover the full loss or damage. Home contents insurance covers the current value of your things. To find out the amount covered, see your policy terms and conditions and our depreciation list for more information.
Burglary
Finding out that you have been burgled can be a real shock to the system. We’re here to help! Keep reading to find out what you should do.
Follow these five steps
- Report the burglary to the police. They will come to your home to take a report.
- Take pictures of the damage. Don’t start tidying up until you have talked to ABN AMRO Verzekeringen.
- Call ABN AMRO Verzekeringen on +31 (0)38 49 67 123 to submit your claim over the phone.
- Block any stolen cards and phones.
- If necessary, repair anything that needs to be repaired right away to prevent further loss or damage.
Good to know
In some cases, we may not cover the full loss or damage. Home contents insurance covers the current value of your things. To find out the amount covered, see your policy terms and conditions and our depreciation list for more information.
Frequently asked questions
When will I receive a response from ABN AMRO Verzekeringen?
If you have reported a new claim, you will receive a response from ABN AMRO Verzekeringen within 3 working days.
Have you already reported the damage and have additional questions? Then you will receive a response from us within 8 to 12 working days.
How do I check my claim?
You can check your claim in your personal ABN AMRO Verzekeringen environment. Here you will also see the documents added by you in relation to the claim and the messages sent about your claim.
- Go to your personal ABN AMRO Verzekeringen environment.
- At the top, select 'Claims’.
- Click the number behind 'Claim number’. Here you will see a summary of your claim and the documents added by you in relation to the claim. Under 'Documents’, you can see the documents added by you in relation to the claim. You can add additional information about your claim by clicking 'Uploaden documenten'.
- Under 'Correspondence’, you can see the communications about your claim.
What do I do if I do not have the receipts anymore?
In that case, please try to communicate certain details of the purchase to us as best you can. Such as: when did you buy the item, in which shop, what brand and type is it? Perhaps you can still find a bank statement showing the amount of the purchase.
How do I get a European accident statement?
Download the European accident statement here (PDF, 57 KB) . You can print it and keep it in your car’s glove compartment.
Have you suffered damage?
Dealing with damage can be a difficult and stressful experience. Fortunately, you can easily file a claim online.
If you are dealing with an emergency, such as hospitalisation during travel or if you have suffered serious damage to your home as a result of precipitation, please call the ABN AMRO Helpdesk on +31 26 400 23 45. It is available 24/7.