Help with Internet Banking

Easily find what you are looking for in the new menu

Find out below what you can do in Internet Banking and where you can find what you are looking for in the new menu.
 
What you can do under 'Accounts' in Internet Banking

What you can do under 'Accounts'

If one of your accounts is missing, find out how to add this account to your overview.

What you can do under 'Self-service' in Internet Banking

What you can do under 'Self-service'

  • Download statements (more information)
  • Manage payment alert settings (more information)
  • Manage direct debit settings (more information)
  • Request a new card (more information)
  • (Un)block your card (more information)
  • Manage debit card abroad
  • Retrieve card number (wearable)
  • Manage communication preferences
  • Cancel printed statements (more information)
  • Exchange documents
  • Manage appointments
  • Request or change products
  • Close an account
  • Make an insurance claim
  • Log in to Credit Card Online
  • Change telephone number or (e-mail) address (more information)
  • Change tax details
  • Request iDIN use (about iDIN)
  • Provide identification 
  • Manage your commercial products 
  • &Meer: view your &Meer overview
 
What you can do under 'Bankmail' in Internet Banking

What you can do under 'Bankmail'

  • Read your Bankmail
  • Receive personalised messages about your products
What you can do under 'Settings' in Internet Banking

What you can do under 'Settings' (previously called 'Manage')