Direct debits
All your bills paid on time
Here's how it works
A direct debit is an automatic authorisation for a company to debit your current account, for your insurance or monthly energy bill, for example. You can give either a one-off or recurrent mandate, which you will receive from the company. You can also issue a mandate online if the company has enabled this.
Direct debits are not the same as standing orders. You need to set up standing orders yourself, but direct debits are set up by the creditor.
What do you want to do?
View or check a direct debit
Initiate a refund or reversal for a direct debit
Block or cancel a direct debit
If you want to cancel a direct debit, click below to download the red card you need in order to revoke your mandate. Simply fill in and sign the card and send it to the company that receives your direct debit payments.
If you want to block a direct debit, you can easily do so on Internet Banking.
Time limit for direct debit refunds
Options for recurrent and one-off direct debits
Direct debit actions | Recurring | One-off |
|---|---|---|
| reject | yes | yes |
| refund | yes | yes |
| change | yes | no |
| cancel | yes | no |
| block | yes | yes |
TIP: Make sure your account balance is sufficient. Direct debits are still debited if you are overdrawn.
Useful: instant notification of debits
Our free push notifications let you know instantly when your account is debited. All you need to do is set up push notifications in the ABN AMRO app. You will then get a message on your mobile phone right away.