You can easily check the status of your payments online using Internet Banking or the ABN AMRO app to find out whether your payments are still being processed or have been rejected. Read on to find out where you can view your payment’s status.
ABN AMRO app
Open the app and log in.
Tap the account for which you want to check the transactions.
Under the green bar, place your finger on 'Transaction' and slide the row to the left.
Then tap 'Pending and rejected'.
Here, you can see the status of your payments. (rejected payments will be visible in this overview for 45 days).
Internet Banking
Click the button below and log in.
Select the account for which you want to check the transactions.
All transactions will be displayed in the overview.
Find ‘Transactions’ on the left.
Click below on 'Pending' or 'Rejected' to view the status of your payments. (rejected payments will be visible in this overview for 45 days).
In progress or rejected
Find out below which payments you can view under ‘In progress’ and ‘Rejected’.
Payments to a foreign bank account are displayed under ‘In progress’ because they cannot always be processed straight away.
Payments for which the account number and/or name are incorrect are displayed under ‘Rejected’.