Internet Banking troubleshooting
Log-in problems
- You can't see the log-in button
- Your PIN is blocked
- You don't know how to log in
- The e.dentifier or computer shows an error message
Other problems
- Parts of the website are missing
- You're getting an empty screen
- Some of the buttons do not work
- Internet Banking returns error messages
About e.dentifier software
You can use the e.dentifier directly, without needing software or a USB cable. If you want to use a USB cable anyway, download the business e.dentifier software.