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Blocking a direct debit

If you want to prevent a company from debiting your current account, simply use the red card to revoke your direct debit mandate. If your account is debited anyway, you can block the direct debit. Read on to find out how it works.


On Internet Banking

  1. Log in to Internet Banking
  2. Select the current account of which the amount will be debited.
  3. On the left-hand side, click 'Direct debits'
  4. Select the processed direct debit or the scheduled direct debit you want to block
  5. Click 'Manage direct debits'
  6. Choose 'Refuse' or 'Allow with exceptions'
  7. Click 'Send'
  8. Go to your Task list to send your order