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Adjusting your loan

Where and whenever you like

ABN AMRO
Want to cancel your loan? Or make an additional repayment? No problem. Find out how it works and make your own arrangements.

Making additional repayments

Additional repayments

You always have the option to repay more than we have agreed. All you have to do to make an additional repayment is to arrange for it online. We won’t charge you. The procedure for making additional repayments depends on the contract number of your loan. Read more here.

How to make additional repayments

Changing the direct debit mandate for your personal loan

Email us your new account number

Do you want us to direct debit the monthly payment on your personal loan from a different bank account number? Read here how to change your bank account number.

How to communicate the change to us

  1. Send an email to lenen.mutaties@nl.abnamro.com quoting:
        
    - The contract number of the loan for which you have issued a direct debit mandate.
    - The account number that we have direct debited until now.
    - The new account number that you want us to direct debit from now on. 

  2. Attach a recent bank statement showing your name and details. 
  3. We will process your request within three business days.

Cancelling your loan

First, you’ll need to repay the outstanding balance. See ‘How to make additional repayments’ for instructions. You can’t cancel your loan until you’ve repaid the entire outstanding balance. Then contact us on 0800-024 07 11 (toll-free, in the Netherlands only).

Delisting from National Credit Register

After your loan has been cancelled, we’ll contact the Dutch National Credit Register (BKR) to put an end to your listing. The Register will retain your details for another five years. During this period, other banks or institutions can see that you had a loan.

Payment problems

There may be times when you have trouble meeting your payment obligations, for instance when you’re faced with high unforeseen expenses or experience a loss of income.

Contact us

Need help changing your loan?

Have a question about changing or cancelling your loan? Our staff at the Loans Desk are happy to help, for free and with no strings attached, by telephone or through Video Banking.  

Other useful info about loans