Adjusting your loan

Adjusting your loan

Where and whenever you like

Want to cancel your loan? Or make an additional repayment? No problem. Find out how it works and make your own arrangements.
 

Making additional repayments

Additional repayments

You always have the option to repay more than we have agreed. All you have to do to make an additional repayment is to arrange for it online. We won’t charge you. The procedure for making additional repayments depends on the contract number of your loan. Read more here.

How to make additional repayments

 
You can use iDEAL to make an additional repayment or repay your loan in full, easily and securely, in the same familiar environment you use to pay for online purchases. The maximum repayment you can make using iDEAL is €50,000. Do you also want a repayment statement? You can download it as a PDF file through Internet Banking.

Make an additional repayment through Internet Banking

  1. Go to ‘Loan overview’
    You can find all the information about your loan in a single overview here.  
    Loan overview
  2. Choose between making an additional repayment or repaying in full
    Do you want to make an additional repayment? Or do you want to repay your loan in full with a single lump sum? Select ‘Extra or full redemption’ and enter the amount you want to repay. 
  3. Transfer your money using iDEAL
    Have you chosen to make an additional repayment or to repay your loan in full? You can use iDEAL to make your repayment easily and securely, in the same familiar environment you use to pay for online purchases.
No Internet Banking? 
  1. Transfer your additional repayment to: NL18ABNA0839581602 in the name of ABNAMRO Kredieten B.V.  
  2. Quote your contract number. 
  3. We will process the additional repayment within three business days. 

Making an additional repayment via Internet Banking:  

  1. Log in using Internet Banking. 
  2. Transfer the payment to the account number of your loan. 
  3. The additional repayment will be listed in your loan information within two business days .  
Making an additional repayment using Internet Banking  

Making an additional repayment using the Mobile Banking app:
 
  1. Log in using the Mobile Banking app. 
  2. Transfer the payment to the account number of your loan. 
  3. The additional repayment will be listed in your loan information within two business days.
Download the app
 

Changing the direct debit mandate for your personal loan

Email us your new account number

Do you want us to direct debit the monthly payment on your personal loan from a different bank account number? Read here how to change your bank account number.

How to communicate the change to us

  1. Send an email to lenen.mutaties@nl.abnamro.com quoting:
        
    - The contract number of the loan for which you have issued a direct debit mandate.
    - The account number that we have direct debited until now.
    - The new account number that you want us to direct debit from now on. 

  2. Attach a recent bank statement showing your name and details. 
  3. We will process your request within three business days.

Cancelling your loan

First, you’ll need to repay the outstanding balance. See ‘How to make additional repayments’ for instructions. You can’t cancel your loan until you’ve repaid the entire outstanding balance. Then contact us on 0800-024 07 11 (toll-free, in the Netherlands only).

Delisting from National Credit Register

After your loan has been cancelled, we’ll contact the Dutch National Credit Register (BKR) to put an end to your listing. The Register will retain your details for another five years. During this period, other banks or institutions can see that you had a loan.

Payment problems

There may be times when you have trouble meeting your payment obligations, for instance when you’re faced with high unforeseen expenses or experience a loss of income.

Contact us

Need help changing your loan?

Have a question about changing or cancelling your loan? We’re here to help. 

Contact us