Reporting phishing and fraud

What to do with a phishing email or text message

  • Do not click any links or attachments in the email or text message.
  • Do not reply to the email or text message.
  • Forward the phishing email to: valse-email@nl.abnamro.com.
  • Forward the fake text message to: This number can only be used to forward fake text messages. Please text them to us. It is not possible to call this number or use it for WhatsApp messages. If you have any questions, we would be happy to provide you with further assistance on our Service and Contact page..
  • Delete the fake email or text message.
  • If you have clicked a link or attachment, report the fraud to us.

Reporting other fraud

  • Have you received an email, phone call, text message or WhatsApp message from A fraudster is a criminal who tries to steal someone’s money or other valuable property by deceiving the person. Fraud and theft are punishable offences.?
  • Has any money been transferred from your account?
  • Has anything else happened?

Report the fraud to us, even if you are not sure.

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Lost debit card or wearable

  • Have you lost your debit card or has it been stolen?
  • Have you sent your card to a fraudster?
  • Is someone misusing your details?

In such cases, block your debit card immediately, even if you are not sure. Or block your wearable here.

Lost credit card

  • Have you lost your credit card or has it been stolen?
  • Has a fraudster got hold of your credit card?
  • Is someone misusing your details?

Block your credit card immediately - even if you are not sure. You can do this either permanently or temporarily.

Lost phone

  • Have you lost your phone or has it been stolen?
  • Have you stopped using your mobile device? 
  • Do you think somebody might be using your identification code to log in to Mobile Banking without your permission?