Use our security tools

We offer security tools to help you take measures to bank more securely. Are you being deceived? These tools can help make it harder for scammers to steal large amounts of money.

Yes, this is possible and even highly advisable. However, make sure your choices don’t restrict your daily or special expenses. For example, if you want to transfer money from your savings account to quickly purchase a concert ticket but have enabled the Savings Lock, keep in mind that after disabling the Savings Lock, you will need to wait 24 hours before you can transfer money from your savings account.

The Savings Lock lets you get your savings extra protected from scammers who want to steal your money. By posing as an employee of the bank, for example, they try to win your trust and get you to transfer your money to a ‘secure account’. If the Savings Lock is on, nobody can access your savings — not even you! This will prevent you from losing your savings if you accidentally fall for a scam.

Your card limit is the amount you can withdraw from an ATM or spend in shops each day using your debit card. Scammers may ask you by email, letter or over the phone to send in your debit card. Sometimes they install a small device or a tiny camera on an ATM’s card slot (skimming). Or they try to distract you while you’re withdrawing cash so that they can watch you enter your PIN and or steal your debit card.

If you don’t set your card limit too high, you can limit the financial losses if you fall victim to debit card fraud.

Imagine that you have inadvertently given scammers access to your current account by clicking a fake link. If you have set up push notifications for transfers out of your account, the app will send a notification for each transfer from the amount you set. If it is suspicious, you will know about it right away. This way you can immediately have your account blocked to make sure things don’t go from bad to worse.

Your daily limit is the amount you can transfer in a day using the ABN AMRO app without having to confirm with your e.dentifier. Imagine someone pretending to be a family member or friend of yours on WhatsApp asking you to transfer money to them quickly for some kind of emergency. By keeping your daily limit low, you limit your financial losses in the event that you are tricked by this kind of scam.

For your security, it always takes four hours for a higher limit to take effect. This is to protect you from scammers. If you only want to raise your limit temporarily, simply set an end date. Your limit will then automatically be reset to your previous, lower limit after that date. This is more secure.

That’s right, you can only do that in the app. Notifications advising you that you are up to your daily limit are also sent only from the app.

Setting a card limit is something very personal. Set your card limit to match your personal situation. Not so low that you can no longer do your daily banking, and not so high that you run the risk of major financial losses in the event of fraud.

Setting a daily limit is something very personal. Set your daily limit to match your personal situation. Not so low that you can no longer do your daily banking, and not so high that you run the risk of major financial losses in the event of fraud.

If you think you’ve been scammed, or you’ve been through something suspicious, report the fraud to us, even if you’re not sure it was fraud. Report fraud on this page, which also explains what to do if you have lost your debit card, credit card or phone.