Try a different browser

Having problems with Internet Banking? Problems are often caused by an incompatible or corrupt browser. Try a different browser and log in again.

 

These browsers are all compatible with Internet Banking

A browser is a software program that allows you to access websites. | Go to the menu or the icon you normally use to open your browser. It will show the name of the browser.

Browser Version
icoon_Google Chrome Google Chrome Only the two most recent versions
Download Google Chrome
icoon_safari Safari
Version 9 or above
Download Safari
icoon_microsoft edge Microsoft Edge Only the two most recent versions
Download Microsoft Edge
icoon_mozilla firefox Mozilla Firefox Only the two most recent versions
Download Mozilla Firefox
icoon_internet explorer Internet Explorer
Only the two most recent versions
Download Internet Explorer
 

Log in to Internet Banking again

  1. Log out in the browser that is not working properly.
  2. Launch the other browser.
  3. Log in again.
  4. Check whether the problem has been solved.

Has the problem not been solved?

Try the next solution.