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Ending your banking relationship with ABN AMRO

You have received a letter from us stating that you need to cancel your ABN AMRO products. We regret that you can no longer bank with us, and would like to offer further explanation below.

When we offer our services abroad, we have to adhere to strict legislation and must also face ever-increasing costs. We have therefore decided to primarily focus on the European market. If you are an ABN AMRO customer and do not live in a country part of the European Economic Area (EEA)(in Dutch), you will need to cancel your ABN AMRO products. To help you cancel your products, we have put together a summary of the steps involved.

If you only have a payment package with us, you can terminate it quickly and easily online. 

  • Do you have a debit card, and do you use Internet Banking? You can go online and simply close your current account. You will then no longer have access to Internet Banking and the Mobile Banking app.
  • Do you not have access to Internet Banking? In that case, you need to complete the form (PDF, 41 KB) before printing it and signing it. Please send this form, together with a photocopy of your ID, to the address indicated on the form.

Follow these steps to cancel your products with ABN AMRO

  1. Open an account at another bank

    If you have not already done so, first open an account at another bank and then transfer the funds from your ABN AMRO current account to this new account.
  2. Ensure your income is transferred to your new bank account

    If your income, such as your pension or salary, is paid into your ABN AMRO current account, be sure to notify the Social Insurance Bank or your employer or former employer of the change of bank account number.
  3. Cancel direct debits and standing orders

    • Set your direct debits and standing orders to be debited from your new bank account.
    - Log in and select the account from which the direct debit or standing order is debited. 
    - In your account overview, select 'Future'. All your scheduled direct debits and standing orders will be displayed. 
    - Select the direct debit or standing order you wish to cancel. 
    - Confirm
  4. Cancel your other products

    If you have any of the following ABN AMRO products, please cancel them before proceeding.

     
    Has ABN AMRO provided you with an International Card Services credit card?
    • If so, please cancel it, preferably 2 months before closing your current account, so that there is enough time to settle the outstanding balance.
    • If your credit card is not part of a Basic Payment Package, ICS will have been charging you an annual fee for it and will reimburse you for any overpayment.
    • If you pay for subscriptions or have standing orders set up using your credit card, for example, for the App Store or Google Play Store, you need to change these details yourself.

    If you do not have any of the products listed above, please continue to step 5.
  5. Download your bank statements

    Download your bank statements and Annual Financial Summary in Internet Banking before closing your bank account to ensure you have a summary of your banking details.
  6. Transfer the funds to your new bank account

    • Transfer the funds in your current account to your new bank account
    • If there are no funds in your ABN AMRO current account, please continue to step 7.
  7. Close your accounts

    • If you have a debit card and use Internet Banking, you can cancel all your accounts at the same time online (in Dutch). This will also end your access to Internet Banking and Mobile Banking.
    • If you do not have Internet Banking access, please complete this form (PDF, 41 KB) , print, sign it and send this form, together with a photocopy of your ID, to the address indicated on the form.
  8. Your ABN AMRO Non-life Insurance: wait until you are informed or cancel the insurance yourself

    • Have you taken out one or more non-life insurance policies brokered by ABN AMRO Bank? Because our services will no longer be provided to you, we will also no longer be your broker for non-life insurance. Because our support will no longer be provided for your non-life insurance, the insurer may cancel this insurance. The insurer will decide whether and how your non-life insurance will be cancelled. We will inform you about this within 6 months of receipt of this letter.
    • Would you prefer to cancel the non-life insurance yourself? For insurance policies for which ABN AMRO Verzekeringen is the insurer, you can do this online. To cancel insurance from other insurers, please contact us.

You can keep these ABN AMRO products

You don't have to cancel some ABN AMRO products. Read below which products you can keep, and for how long.

Assistance

Submit your question

Please email any questions you may have to bankzaken-afhandelen@nl.abnamro.com

Contact by telephone

Please do call us: +31 (0)20 3434002. Open: Monday to Friday from 8 am to 5 pm (CET)