The identity document details that have been entered are incorrect. Can I still make changes?

After you upload your identity document, you will be asked to verify the details. You can change your name and date of birth if necessary. Your application may be rejected if the details cannot be properly verified. You can then restart the application.

May I use a residence permit for identification purposes when becoming a client in the app?

Yes, the following residence documents may be used for identification purposes when becoming a client in the app: Type I: Regular temporary residence permit Type II: Regular permanent residence permit Type III: Temporary asylum residence permit Type IV: Permanent asylum residence permit Type V: Residence permit for long-term resident - EU Type EU/EEA: Residence document for citizen of the Union Type EU/EEA family member: Residence document for family member of citizen of the Union

Why do I need to identify myself?

All banks are required to verify the identity and eligibility of their customers and ABN AMRO is no exception. This requirement is set out in the Dutch Money Laundering and Terrorist Financing (Prevention) Act and helps to prevent money laundering and the financing of terrorism.

I am having difficulty taking a photo of my ID. What do I do?

If you take a photo of an international identity card or driving licence, the app will not recognise it as ID. Try taking a photo of your passport. If this doesn't work either using the above tips, we'll be happy to help you over the phone. Please do not hesitate to call us from the ABN AMRO app , or contact us by phone . (standard call charges apply).

Where can I find my IBAN?

You can find your IBAN in the PDF that you can download once your request via the app is received by ABN AMRO.

After onboarding, when do I receive my card?

Within 5 working days after opening the account. You will receive: Your debit bard The PIN for your debit card and the activation code for your debit card

What if my application is rejected?

Within 4 hours after your application, you will receive status information via SMS and email. If your application is rejected, we will explain the reason in the SMS message. Additionally, you will see an 'error screen' in the ABN AMRO app. Here you can read what happened and what you can do next.

Open a bank account

Using the ABN AMRO app

It's secure, fast and simple
Takes less than 10 minutes
No appointment needed

Step 1: download the app

Download the ABN AMRO app and click 'Open account'. You can apply for a bank account with the ABN AMRO app if you:

Are 18 years or older
Have an official home address in the Netherlands
Have a valid Dutch identification document, residence permit or international passport
Are liable to pay taxes in the Netherlands (and possibly also in another country)
Have a Citizen Service Number (in Dutch: BSN)

Step 2: submit your proof of identity

Take a picture of your identity document. You can open a bank account through the ABN AMRO app with the following identity documents:

Dutch identification document (identity card, driving licence or passport)
Residence permit (type I, II, III, IV, V, of EU/EER)
International passport (except United States passport)

Tips for your photo:

Avoid glare and do not use the flash
Make sure your passport is within the frame
Use a dark background

Step 3: take a picture

Take a picture of yourself using your mobile phone. This way, we can check that you are the person on the identity document.

Tips for your photo:

Take the photo in a light environment
Make sure you do not have any backlight (e.g. from the sun behind you)
Hold the camera directly in front of your face

Step 4: answer some questions

We want to get to know you better so that we can provide you with the best service. That is why we ask you a few questions and check that everything is correct. If the data is correct, confirm your application by entering in the unique code.

Step 5: you've sent your application!

We will check the information you have entered and open your account for you. You will be updated on the status of your request by text message and email within 4 hours. If your application is approved, the message will also explain the next steps. Your account will soon be ready for use.

Step 6: upload your proof of residence

When you open an account with a passport or ID issued by a country outside the European Union (EU) or the European Economic Area (EEA), we need to verify that you live in the Netherlands. We therefore need your proof of residence in the Netherlands.

Once your proof of residence has been approved, you can start using your account or take out other products. Read more about providing proof of residence.

Please note: an extract from the Non-residents Records Database (in Dutch: Registratie Niet-ingezetenen or RNI) will not be accepted.

The student account is a free account and you can use it to manage all your day-to-day banking.

You can open this bank account entirely online. All you need is your mobile and your ID.

You can prove your identity in the ABN AMRO app, so you don’t need an appointment and don't need to come to one of our branch offices.

ABN AMRO has the right bank account for you

Our bank account includes everything you need for your day-to-day banking.

Free payment alerts in the ABN AMRO app. That’s a nice extra!

Secure banking, always, with the ABN AMRO app, online or at a bank branch.