Making payments with iDEAL

Payments for online shopping made easy

iDEAL lets you pay for all your purchases in online shops using Internet Banking or the Mobile Banking app. You don't even need to use your e.dentifier, even if you pay with Internet Banking. Simply scan the QR code and complete the payment in the app. Read on to find out how.

How to make iDEAL payments

iDEAL-betaling met QR-code

Using Internet Banking and a QR code

  1. Under the payment methods, select iDEAL.
  2. Select ABN AMRO.
  3. Open the Mobile Banking app on your mobile phone, but do not log in yet!
  4. Tap the QR scanner in the top right-hand corner.
  5. Scan the QR code on the computer screen using your mobile phone.
  6. Log in to the app and follow the instructions.
  7. Click 'Go back to the online shop'.
Met Internet Bankieren

Using Internet Banking

  1. Under the payment methods, select iDEAL.
  2. Select ABN AMRO.
  3. Confirm your payment using your e.dentifier or the QR code
  4. Select the correct current account.
  5. Click ‘pay’ and check your payment summary.
  6. Click ‘complete payment’.
  7. You will be returned to the online shop automatically.
Met Mobiel Bankieren

Using the Mobile Banking app

  1. Under the payment methods, select iDEAL.
  2. Select ABN AMRO.
  3. Select payment using the Mobile Banking app.
  4. Log in with the QR code.
  5. Select the correct current account.
  6. Select 'Pay'.
  7. Confirm your payment using the QR code or e.dentifier.
  8. You will be returned to the online shop automatically.

More about iDEAL payments

Useful: make iDEAL payments without an e.dentifier

As long as you stick to your This is the total amount you can transfer on a given day without using the e.dentifier. Confirm the payment using your mobile phone. You can set the daily limit yourself up to a maximum of € 5,000. To set your daily limit, go to 'Settings > Log in and confirmation > Daily limit for app’. you will not need to use an e.dentifier when making transfers and iDEAL payments. Find out how to set your daily limit.

Getting started

If you have Internet Banking access, you can also make payments using iDEAL. No need to register or sign up for anything.

iDEAL payment successful?

You will see confirmation on-screen if your payment is successful. The payment will be listed among your transactions right away, and the online shop will also receive confirmation. If you have any questions about the payment, please contact the online shop directly.

Having an iDEAL payment refunded

If you have made an iDEAL payment and want your money back, you cannot have the payment refunded through Internet Banking or the app – you will need to contact the person or shop that received the payment.