Can I use OVpay with my debit card?

You certainly can! You can use OVpay with your contactless ABN AMRO debit card or ABN AMRO credit card. You can also use OVpay with: Apple Pay Google Pay wearable devices

What should I do if my debit card has been replaced?

You can check in and out with your new debit card right away. Did you have an age-related discount on your old debit card? Then add the age-related discount again to your new debit card via your OVpay account. Did your old debit card have a subscription or discount product registered on it? In that case, please contact the transport operator to have it transferred to your new card. Digital debit cards are regularly replaced to prevent fraud. You will not receive a notification about this, and you can continue traveling as usual. However, you will need to add your card to your OVpay account again in order to keep viewing your journeys. You will also need to register things like the age discount again.

What do I do if the amount debited from my account is incorrect?

Contact OVpay customer services if an incorrect amount has been debited. Call 0900 1433 or +31 108 92 50 63 (usual call charges apply) between 7 am and 9.30 pm on weekdays or between 10 am and 4 pm on weekends and public holidays. [object Object].

Do I need to have a minimum balance in the account?

Yes, you need to have enough money in your account to be able to pay for all your travel on any one day. This is because all travel will be debited from your account the next day as one single payment. If this payment fails due to insufficient balance, your debit card or credit card will be blocked from checking in and out until you’ve paid. [object Object].

Where can I see what I've spent on my travel?

In your account overview, you will find a reference number starting with ‘NLOV’ followed by 14 digits and letters. Enter this reference number along with the debited amount on [object Object]. You will then see an overview of your travel and fares.

OVpay: checking in and out with your debit card or credit card

The easy, quick and secure way to pay for your trip

With OVpay, you can check in and out securely using your contactless ABN AMRO debit card or credit card. Just hold your card up to the card reader in the same way as your OV-pas. You don't need to download or set up anything beforehand. OVpay works right away. Also on your mobile or wearable if you use it for contactless payments. All public transport companies in the Netherlands are participating, so no more queueing at the ticket machine!

The benefits at a glance

Choose how to check in and out: with your debit card, credit card or with your mobile or smartwatch
Balance recharge not necessary
No separate card or pass needed

Here’s how OVpay works

Hold your debit card, credit card, wearable or mobile up against the card reader to check in. After your journey, check out again in the same way. Checked in with your debit card? Then check out with your debit card as well. Checked in with your mobile phone? Then check out with your mobile phone as well. This way, you avoid paying for your travel twice.

Hold the same debit card (or credit card or mobile) up to the card reader when checking in and out. This way, you avoid paying for your travel twice.

Travelling with OVpay in the Netherlands

Throughout the Netherlands, you can check in and out using your debit card, credit card, wearable or mobile. All public transport operators are participating.

Travel securely with your ABN AMRO debit card or credit card

Using your debit card to pay for travel on public transport is as secure as making a contactless payment in a shop. Neither OVpay nor the conductor will see your bank details. Read more about security and privacy on the OVpay website.

Fares and subscriptions

More and more carriers allow you to register your discount subscription on your debit card. To check if this is already possible with your discount subscription, go to the website of the carrier where you have your discount subscription. There you will find the latest information. You can only use OVpay to check in and out for yourself, and when you travel by train, it’s currently only available for second-class travel.

Fares and travel overview

Whether you use OVpay or the public transport smart card, the fares are the same. The fares are added up at the end of the day and the total amount is debited from your account the next day. You’ll see this in your account overview under the description ‘NLOV’.

To check your travel overview, go to the OVpay website. Fill in the reference number (made up of 18 digits and letters, starting with ‘NLOV’) and the amount debited from your account. You will then see a summary of your travel and the fares charged.

Convenient: the OVpay app

The OVpay app also gives you an overview of all your travel. Simply register your debit card or public transport smart card in the app for a complete overview of your travel. The app also lets you correct missed check-ins and check-outs.

Whether travelling by bus, train, tram, metro or water bus

With OVpay, you can check in and out using your:

contactless debit card
contactless credit card
mobile phone with Apple Pay or Google Pay enabled
wearable device

Frequently asked questions

If you have any questions or need further help, please try the OVpay website.