Question about Apple Pay?

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General questions

Apple Pay is a payment method where you link your ABN AMRO digital debit card to your iPhone, iPad, Apple Watch or Mac. Apple Pay enables you to pay easily, securely and quickly.

You can use Apple Pay if you are a private ABN AMRO customer with a personal current account and are aged 16 or over.

You can use Apple Pay on the following devices:

  • iPhone models with Face ID or Touch ID, with the exception of the iPhone 5s (although you can use Apple Watch with an iPhone 5s)

  • iPad Pro, iPad Air, iPad and iPad mini models with Touch ID or Face ID

  • Apple Watch

  • Mac models with Touch ID

For a complete overview of compatible devices, go to Apple Support.

Before activating Apple Pay, check to make sure you satisfy the following requirements:

  • You are aged 16 or over
  • You have an ABN AMRO personal current account
  • You have installed the latest version of the ABN AMRO Mobile Banking app
  • Your device is compatible with Apple Pay (view the complete list at Apple Support)
  • You have installed the latest version of iOS, watchOS or macOS on your device
  • You are logged into iCloud through your Apple ID
  • Your phone’s region setting is ‘the Netherlands’
  • You have registered a correct mobile telephone number with ABN AMRO
  • You have an internet connection

You can use Apple Pay if you are aged 16 or over.

Apple Pay is free of charge.

Activating or removing Apple Pay

  1. Open the ABN AMRO Mobile Banking app on your iPhone

  2. Go to the 'Self service’ tab

  3. Select the debit card you want to link to Apple Pay

  4. Select the device you want to link to Apple Pay (iPhone)

  5. Confirm your choice and accept the terms and conditions

  6. You can now make payments using Apple Pay
  1. Open the ABN AMRO Mobile Banking app on your iPhone or iPad

  2. Go to the 'Self service’ tab

  3. Select the debit card you want to link to Apple Pay

  4. Select the device you want to link to Apple Pay (Apple Watch)

  5. Confirm your choice and accept the terms and conditions 

  6. You can now make payments using Apple Pay
  1. Open the ABN AMRO Mobile Banking app on your iPad

  2. Go to the 'Self service’ tab

  3. Select the debit card you want to link to Apple Pay

  4. Select the device you want to link to Apple Pay

  5. Confirm your choice and accept the terms and conditions

  6. You can now make payments using Apple Pay

Mac models with Touch ID 

  1. Make sure Apple Pay works on your iPhone

  2. On your Mac, go to 'System Preferences > Wallet & Apple Pay'

  3. Tap 'Add Card'

  4. Accept the terms and conditions

  5. Enter the code you have been sent on your iPhone

  6. You can now make payments online using Apple Pay

Mac models without Touch ID

  1. Log in with your Apple ID on all Apple devices

  2. Activate Bluetooth

  3. On your Mac, go to 'System Preferences > Wallet & Apple Pay'

  4. Turn on ‘Allow Payments on Mac’

  5. You can now make payments online using Apple Pay 

If you still have your old Apple device, you first need to remove your active cards in the Apple Wallet from your old Apple device. Find out how this works on Apple Support. After that, you can install Apple Pay on your new device. 

If you no longer have your old Apple device, you need to sign in on your Apple ID account page to remove your active cards.

Apple Wallet shows you the last four digits of your debit card number. These digits do not correspond to your IBAN number or card number. That’s why you don’t recognise the number. 

How to check your card number
Do you have a new-style ABN AMRO debit card? The card number is printed on the back of your card. The last four digits of the card number correspond to the four digits of your digital debit card in Apple Wallet. 

ABN AMRO betaalpas

Do you have an old-style ABN AMRO debit card? The combination of the last digit of your account number and the first two digits of our card number corresponds to the first three digits on your digital debit card in Apple Wallet.

Oude ABN AMRO betaalpas

Yes, you can. You can add up to 12 cards to the Apple Wallet on the iPhone 8, Apple Watch 3 and newer models. Older devices will accept up to 8 cards. You must however add each card to the Apple Wallet separately.

Remove the card using the Apple Wallet on your iPhone.

If you no longer wish to use Apple Pay, go to the Apple Wallet on your iPhone where you can remove your cards easily.

Making payments

In retail outlets
You can make payments using Apple Pay wherever you see the symbol for Apple Pay or for contactless payments.
Contactloos betalen

Within apps and online (via the Safari browser)
You can make payments using Apple Pay within apps and online (via Safari) wherever you see the Apple Pay button.

Making payments through your iPhone works in the same way as making contactless payments with your debit card. You can decide yourself whether to pay using Face ID, Touch ID or your passcode.

Using Face ID
Press the sleep/wake button on the side of your iPhone twice to launch Apple Pay, look at the screen and hold your iPhone on the payment terminal.

Using Touch ID
Keep your finger on the Touch ID home button while holding your iPhone on the payment terminal.

Using your passcode 
Unlock your iPhone with your passcode and hold your iPhone on the payment terminal.

You can make contactless payments using your Apple Watch. Press the button on the side of your Apple Watch twice and hold your watch on the payment terminal with the screen pointing toward the reader.

Using your iPhone or iPad   
Select Apple Pay at the checkout and complete your payment using Face ID or Touch ID.

Using your MacBook
Select Apple Pay at the checkout and complete your payment with your iPhone or Apple Watch. If you have a MacBook Air or MacBook Pro, you can pay using Touch ID on the Touch Bar.

Payments will automatically be made with the card you have set as your standard payment card. If you would like to use a different card, go to the Apple Wallet on your iPhone and select the card you would like to use instead.

To find out which digital debit card goes with which account, just look at the card number of your plastic debit card. 

New-style debit card
Do you have a new-style ABN AMRO debit card? The card number is printed on the back of your card. The last four digits of the card number correspond to the four digits of your digital debit card in Apple Wallet. 

ABN AMRO betaalpas

Old-style debit card
Do you have an old-style ABN AMRO debit card? The combination of the last digit of your account number and the first two digits of our card number corresponds to the first three digits on your digital debit card in Apple Wallet.

Oude ABN AMRO betaalpas

You can make payments of up to € 2,500 per account per day with Apple Pay. This also applies to customers aged 16 and 17 with a student account. Customers aged 16 or 17 with a Youth Growth Account can spend up to € 150 a day with Apple Pay.

If you have reduced your card payment limit yourself, e.g. to € 1,000, then Apple Pay will apply this as your spending limit. Find out here how to change your spending limit.

Yes, Apple Pay has a global coverage. You can make payments with Apple Pay wherever you can use your debit card (Maestro) to make contactless payments. Remember to switch your card setting to 'World' in the Mobile Banking app though.

Payments made using Apple Pay will look exactly the same as payments made using your debit card. So you will not be able to tell from your statement whether a payment was made through Apple Pay.

Using Apple Pay

Yes, you can, although both cards must be activated separately. You can only activate your own card via the Mobile Banking app.

No, you can only use Apple Pay with a personal current account.

You can make payments in retail outlets with your iPhone even if you have no internet connection. For online payments, you will need the internet.

No, Apple Pay is a contactless payment service. All you will need is your iPhone, Apple Watch, iPad or Mac.

No, you can only use Apple Pay to make payments.

Security & Privacy

Making payments using Apple Pay is just as secure as making payments using your debit card.

No, you don't need your PIN number. All you have to do is unlock your iPhone using Face ID, Touch ID or your passcode.

No, they could not. In order to make payments with Apple Pay, you have to unlock your iPhone or Apple Watch first. Only you can do that.

You can block Apple Pay in one of three ways:

  1. Via iCloud. Go to www.icloud.com and log in with your Apple ID and password.

  2. Via another Apple device.

  3. By activating the ‘lost’ mode in ‘Find my iPhone’.

Go to Apple Support to find out how to manage the cards you use with Apple Pay. 

Yes, you can, because you do not need your debit card to make payments with Apple Pay.

Your 10 most recent purchases made using Apple Pay will be kept in the Apple Wallet and you can view them yourself. Apple won’t save any numbers or details of the cards you’ve added to Apple Pay on its servers, nor does it have access to them.