We're happy to help you move forward

Only when it might be relevant to you. Think of times when we can help you with things like ways to save money, product choices or offers that suit your situation.

You can expect the same level of contact as you have now: only when it genuinely adds value for you. We’ll only call you if we think it’s relevant and worthwhile for you. Our contact will remain limited, targeted and tailored to your situation.

Yes. You can change your preferences at any time via Profile > Communication and privacy > Channels in both the ABN AMRO app and Internet Banking. There’s no commitment.

We only use the information you already share with us as a customer. You will receive tips and offers based on factors such as your living situation or family situation, the products and services you have with us, or your interests and needs.

Your data remains secure. We never share your information with third parties for our own commercial purposes. Would you like to know how we store your data, how long we keep it, and how we handle your privacy? Read more about privacy and personal data.

Your consent remains valid until you withdraw it yourself. There is no expiry date. You can change this at any time via Profile > Communication and privacy > Channels.

Are you unsure whether you’re actually speaking to an ABN AMRO employee? You can always ask for a Call Check. If you are indeed speaking to an ABN AMRO employee, they will immediately send you a message via the ABN AMRO app or Internet Banking. That way, you’ll know straight away that the call is valid. Would you like to see exactly how it works? Then find out more about the Call Check.

No, you won’t receive calls from other parties. You’ll only hear from us. And only when it’s relevant to you.