What are personal data?

A special type of personal data are special categories of personal data. These are, for example, data about your health. But biometric data can also be a special category of personal data. Think of the use of facial recognition when becoming a digital customer, when this is used to identify you. We may only use this personal data if the law states that it is allowed or if you give your explicit consent. Otherwise, we do not.

We may use the personal data we retrieve about you and in some cases we are even obliged to do so. This is the case, for example, if your partner also applies for a loan on your behalf. It may also involve data from other sources. For example:

• (Public) registers containing your data, such as the Central Curate and Administration Register, the Land Registry, the BKR and the Chamber of Commerce;
• Public sources such as newspapers, the internet and sections of social media that are not private. We do this, for example, because we need to be able to investigate fraud or other forms of crime;
• Monitoring and compliance with Sanctions legislation;
• Files of other parties who have collected data about you, such as external marketing agencies or trade information agencies. We use this information if permitted by law.