What is personal data?

Personal data is information that says something about you. The best known examples are your name, address, email address, age and date of birth. Personal data also includes your bank account number, your phone number, your IP address and your national identification number.

Special categories of personal data

There are several special categories of personal data. These include data concerning your health. Another special category concerns biometric data, such as facial recognition or your fingerprint when you log on to the Mobile Banking app. We may only use this personal data if this is permitted by law or if you give your consent for this.

The GDPR provides the following list of special categories of personal data: personal data revealing racial or ethnic origin political opinions, religious or philosophical believes, or trade unions membership. And the processing of genetic data, biometric data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation.

Biometric data

This data is a collection of techniques used to measure and identify an individual's physical characteristics, such as facial recognition or voice recognition. We may use biometric applications for identification purposes, among other things. We may only use this personal data if this is permitted by law or if you give your consent for this.

Personal data relating to you that we obtained from others

Imagine that your partner applies for a loan in both your names (yours and your partner’s name). In that case, we may use the personal data that we request in relation to you, and in some situations we are in fact required to do this. We may also decide to use personal data obtained from other sources, such as: 

  • Public and other registers that contain your personal data, such as the National Credit Register. Read more.
  • Public sources such as newspapers, the internet and public sections of social media accounts. Find out more about the steps we are taking in terms of fraud prevention and terrorism financing and marketing activities.
  • Data files from other parties that have collected personal data about you, such as external marketing firms or trade information companies.