Your personal data
We handle your personal data with the utmost care
If you're an ABN AMRO customer, we use your name and address, for example, but also things like your IP address. Of course, we don't use your personal data for just any reason. There are strict rules for what we can and can't do, and we stick to these rules. Read on to find out how.
Download the full privacy statement
If you want to save or print our privacy statement, you can download the full document as well as the glossary (PDF, 102 KB) .
Changes to the law or to our products and services can affect the way we use your personal data. If so, we will update our privacy statement and notify you on our website or in the app.
Frequently asked questions
Who is the privacy statement intended for?
The Privacy Statement is for customers who have purchased or are considering purchasing an ABN AMRO product or service. For instance, they may be in discussions regarding the purchasing of a product or service, are seeking information or visit the website. The Privacy Statement is also relevant, for example, if you are acting as guarantor for one of our customers. More information is provided in the Privacy statement.
If you are an ABN AMRO supplier, the Privacy Statement is relevant to you if ABN AMRO provides you with access to customers’ personal data. In this case, we will conclude a processor agreement with you in which we will set out conditions enabling you to comply with privacy regulations.
Can ABN AMRO still send me direct marketing messages once the GDPR takes effect?
Yes, use of your personal data for direct marketing purposes is a legitimate ABN AMRO interest. You do always have the right to object. For every commercial message you receive, you can indicate that you no longer wish to receive such messages. You can also change your privacy settings in Internet Banking. Find out more about your rights.