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abnamro.nl is changing

We are working to improve our services to you step by step. This is why you will regularly come across both small and big changes on our website, in Internet Banking and in the Mobile Banking app. This page provides more information about the changes we are making.

What has changed in Internet Banking?

 
What you can do under 'Self-service' in Internet Banking

New menu: ‘Tools’ is now called ‘Self-service’

In the new menu, 'Tools’ has been renamed 'Self-service', just like in the app. Here, you can:

  • change or request products;
  • block your card;
  • download statements.
What you can do under 'Settings' in Internet Banking

New menu: ‘Manage’ is now called ‘Settings’

Here, you can:

  • update your details or address book;
  • change your preferences for Internet Banking or the Mobile Banking app;
  • authorise another person for your account.
 
De lichtgroene e.dentifier is gestopt

The old e.dentifier has been discontinued

Indestructible as they were, we have finally said goodbye to our old, light green e.dentifier. The dark green e.dentifier2 should be used from now on.

The same ease-of-use on your computer and on your mobile

The same ease-of-use on your computer and on your mobile

With the new Internet Banking platform, it does not matter whether you do your banking on your computer or your mobile — everything will adapt to whatever device you use. Even if you are redirected from the Mobile Banking app to the browser, when notifying us of a change of address, for instance. Very convenient!

 

Other changes

New design for our pages

Step by step, we are giving our pages a brand new look and feel — just like the page you are looking at now! The pages now have a clearer layout and are mobile-friendly. We have also used a bigger font to make the information more accessible for people with a visual impairment.

Tip
 

Give us your feedback

Internet Banking is being updated step by step. We are currently updating the most frequently used features, such as transfers, and we are still hard at work updating many other features. We realise that not everything works as well as it should at the moment, but a solution is often available. Take a look at the links below. If you have a question, comment or suggestion, please send it to us by clicking the ‘feedback’ button. This will help us to improve Internet Banking more quickly.