Refresh the page

When you are experiencing problems with Internet Banking, it often helps to refresh the page.

Simply follow these 2 steps

  1. Refresh the page

    • If you are you using a PC, press the Ctrl + F5 keys at the same time.
    • If you are using a Mac (Apple), press the Cmd + Shift + R keys at the same time.
    • This will refresh the page.
  2. Log in to Internet Banking again

    • Log in again now.
    • Check whether the problem has been solved.

Has the problem been solved?

 

Yes, it has

Great! You can now get back to your Internet Banking.

No, it has not

Try the next solution.