Cancellation insurance
24/7 assistance before and during your trip
Why take out cancellation insurance
You take out short-term cancellation insurance for a single holiday. You are covered if you have to cancel your holiday or return home early. For both good and bad news. For example, in case of serious illness or an accident. Or because you found out you are pregnant after booking your trip. You can only take out this insurance if it takes effect within 14 days of booking the trip.
What is covered and what is not?
You are insured for things such as:
- Serious illness or an accident
- Pregnancy after booking the trip
- Serious damage to your home, even if you rent it
- Damage to your holiday accommodation
- Involuntary unemployment
You are not insured for things such as:
- Trips to areas for which the Dutch Ministry of Foreign Affairs has issued negative travel advice
- Events that were foreseeable at the time of booking the trip or taking out the cancellation insurance policy (for example, unemployment)
- Bankruptcy of the tour operator
Separate cancellation insurance or additional cover?
If you wish to be insured only if you have to cancel your holiday or go home early, you can take out separate cancellation insurance. You take out this insurance for a single holiday.
If you also want to be insured for damage to your luggage during your trip, for example, it is cheaper to take out travel insurance with additional cover for cancellation insurance.
Apply for your cancellation travel insurance in 3 steps
Your details
Tell us when you booked the trip and when you will be travelling.
Select your cover
Enter the total cost of your trip and state how many people you want to insure.
Calculate your premium
You will now see what premium you will pay. Does that look OK? You can now log in and apply directly.
Flight delayed?
A cancellation insurance policy can also be useful in the event of delays. Delayed for more than 8 hours? You will be reimbursed for part of your travel sum if:
- you travel by plane, bus, train or boat
- your trip lasts longer than 3 days
Bad luck during your holiday
Naturally, you would prefer to go on holiday without worries. Still, you may fall ill during your holiday, have your flight cancelled or your belongings may be damaged. We will be happy to help you if this happens. See what we can do for you in such situations.
More information
Insured amount
You choose the amount for which you are insured yourself. This is possible up to a maximum of €20,000 per policy. It is not possible to insure a part of the travel sum, unless this is in addition to the extra cancellation cover in our annual travel insurance.
Costs
Premium
You will pay 5.13% of the total costs of the trip with a minimum of €11.65.
Policy fee
You will receive one policy per insurance. You do not need to pay any policy fees for cancellation insurance under continuous travel insurance. For short-term cancellation insurance, you pay a single policy fee of €3.50 (including insurance premium tax). When you take out the short-term travel insurance and the short-term cancellation insurance at one you will only pay the policy fee once.
Insurance tax
Insurance tax will be included in the calculation of your premium. You will be charged 21% insurance tax on the premium and costs.
Excess
No excess applies.
Commission
ABN AMRO Bank N.V. provides personal customers with non-life insurance products on behalf of ABN AMRO Schadeverzekering N.V. We receive a fee of 25% of the premium for this. The exact commission is stated in the premium calculation. You can read more about our services on our non-life insurance information sheet. (PDF, 67 KB)
Terms and conditions and information sheets
Read the terms and conditions (PDF, 322 KB) carefully first so you have all the information you need before you decide.
Want to check the most relevant cover information? You can find it in the insurance sheet. It has been drawn up in accordance with European guidelines. So you have a handy overview to help you compare insurance policies.
- Cancellation insurance sheet (in Dutch)
Non-life insurance information sheet
We've made this Information Sheet because we want you to be well-informed about our services. In this document, we will explain what you can expect from us as a provider of non-life insurance and what we expect from you as a policyholder. We will also address our fees and tell you how to contact us if you have any questions or complaints.
Frequently asked questions about cancelled flights and cancellation insurance
What does my cancellation insurance cover if my flight is cancelled by the airport?
Your cancellation insurance does not provide cover for a cancelled flight. We advise you to contact your travel agency or the airline.
Costs for car rental and overnight stays, for example, are also not covered on cancellation insurance in case of a cancelled flight.
What does my cancellation insurance cover if my flight is delayed?
Does your flight depart for your destination with a delay of more than 8 hours, does your journey last longer than 3 days and are you not eligible for compensation from the travel agency or airline? Then you are eligible for compensation through your cancellation insurance.
- For a delay of between 8 and 20 hours, we will only reimburse the part of the travel sum corresponding to 1 days.
- For a delay of between 20 and 32 hours, we will only reimburse the part of the travel sum corresponding to 2 days.
- For a delay of more than 32 hours, we will only reimburse the part of the travel sum corresponding to 3 days.
Who can I insure in my cancellation insurance?
With short-term cancellation insurance, you can also insure others in your travel party; such as family members, housemates, friends or colleagues. You can insure a maximum of 7 people; everyone must live in the Netherlands. You do not have to travel yourself.
I have a joint account. Why can’t I view my insurance policies in Internet Banking?
There is always only one policyholder. Only the policyholder can view the insurance policies in Internet Banking. Log into Internet Banking and view your insurance policies in your product overview.