Check what documents you need to make a claim and keep them ready. Claims can be made easily online.
ABN AMRO Claims Service
Have damage to your car repaired easily
The ABN AMRO Claims Service is a network of reliable repair companies, such as professional garages or brand dealers. Having your damage repaired by a company from this network comes with many benefits that make things just that little bit easier for you. And that’s always welcome, because having to claim is stressful enough. You have one point of contact for complex claims.
Find out the benefits
Having damage repaired by a company from our network only has benefits, such as the following:
- ABN AMRO will pay the bill straight to the repair company.
- Free alternative transport while your vehicle is being repaired (for up to 30 days, but not in the case of damage to windows). The lessor can apply a deductible. You can sometimes cancel or reduce this deductible for a fee.
- 4-year guarantee on the repairs.
- Excellent damage repair network.
- No excess in the case of theft (or attempted theft), break-in or joyriding if your car meets the security conditions.
- No excess if you have a chip in your windscreen repaired.
Using your own repair shop
If you’d prefer to go to your own repair shop, you can. Just bear in mind that you will then not enjoy the benefits of using the ABN AMRO Claims Service, such as alternative transport and a guarantee on the repairs. Before having damage repaired by your own repair shop, please call ABN AMRO Verzekeringen on +31 (0)38 49 67 123 (Monday to Friday between 9 am and 12 pm).
Discover the Direct Claims Settlement
Someone damaged your car? And are you insured with third-party or third-party liability insurance? Then in many cases you are entitled to the Direct Claims Settlement (DCS). ABN AMRO Verzekeringen arranges the damage caused easily and quickly for you. You no longer have to report this damage to the insurer of the liable party.
How does it work?
File the claim
Describe the claim
If the claim is covered, you can immediately make an appointment to arrange for the repair of your car. Otherwise, we will let you know within 8 business days how ABN AMRO Verzekeringen intends to settle the claim.
Make an appointment
You can have your car repaired through the ABN AMRO Claims Service. If you would like to know which repair shop you can use, visit the Schadegarant website (in Dutch). You can also contact a repair shop of your choice.