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Providing your ID

Safely via the ABN AMRO app or Internet Banking

Did we ask you to provide your proof of identity (ID)? We need to know that the details on your ID match the information known to us. We need your valid ID to verify this. On this page we explain how this works. We also explain how you can provide your ID. This process is easy, safe and quick. 

Provide ID now

How to provide your ID

Step 1: Log in

Step 2: Grab your ID

Step 3: Scan your ID

Step 4: Take a picture of yourself (selfie)

Step 5: Done!

 

Watch the video to the right for a more detailed explanation of the steps.

Safely providing your ID

Secure banking is important. So is your personal data. That’s why you can only provide your ID via the ABN AMRO app and Internet Banking. These are your own secure online banking environments. Where you can always access your messages. And check and provide your data.

Tips for successfully providing your ID

Smartphone and tablet

Use the most recent version of the app

  • Download it from the App Store (Apple) or Play Store (Android). 

Clean the camera

  • Clean your phone or tablet’s camera lens. Do this before you start. 

Make sure you have a strong internet connection

  • If you have a weak Wi-Fi connection, try using 4G or 5G. 

Scanning your ID

You can use the following ID documents:

  • Passport (Dutch or international)
  • Driving licence (Dutch)
  • ID card (Dutch or European)
  • Residence permit (Dutch)

Place your ID on a light-coloured background

  • This ensures that the details on your ID are clearly visible. 

Not able to scan

  • Try again with a different type of ID. 

Don’t have a smartphone or tablet?

  • No problem. Ask a trusted family member or friend to lend you their smartphone or tablet. Have you successfully provided your ID? Then we recommend you to delete the scan or selfie from their device.  

Taking a selfie

Remove your glasses for the selfie

  • If you wear glasses, remove them before taking a selfie. 

Choose a space where there is enough light

  • Facing a window for example. To make sure that the light falls on your face. 

Choose a space with a plain background

  • This way the camera will focus mostly on your face. Resulting in a clearer and more sharply defined selfie. 

Smartphone and tablet

Use the most recent version of the app

  • Download it from the App Store (Apple) or Play Store (Android). 

Clean the camera

  • Clean your phone or tablet’s camera lens. Do this before you start. 

Make sure you have a strong internet connection

  • If you have a weak Wi-Fi connection, try using 4G or 5G. 

Scanning your ID

You can use the following ID documents:

  • Passport (Dutch or international)
  • Driving licence (Dutch)
  • ID card (Dutch or European)
  • Residence permit (Dutch)

Place your ID on a light-coloured background

  • This ensures that the details on your ID are clearly visible. 

Not able to scan

  • Try again with a different type of ID. 

Don’t have a smartphone or tablet?

  • No problem. Ask a trusted family member or friend to lend you their smartphone or tablet. Have you successfully provided your ID? Then we recommend you to delete the scan or selfie from their device.  

Taking a selfie

Remove your glasses for the selfie

  • If you wear glasses, remove them before taking a selfie. 

Choose a space where there is enough light

  • Facing a window for example. To make sure that the light falls on your face. 

Choose a space with a plain background

  • This way the camera will focus mostly on your face. Resulting in a clearer and more sharply defined selfie. 

Frequently asked questions