Statement of fees

Statement of fees

Cost summary for your current account

Statement of fees

  • Convenient cost summary of your current account
  • For easy comparison with other banks

Statement of fees

The statement of fees is an annual summary of the fees and charges you have paid for your personal current account.

More information

The statement of fees explained

The statement of fees gives you an at-a-glance overview of all the fees and charges you have paid for your current account, as well as any interest you have paid or received on your current account balance.

This cost summary is issued to you under the EU Payment Accounts Directive (PAD). 'Statement of fees' is the official name we are required by law to use for this cost summary.

All payment account providers in the EU are obliged to provide their customers with a statement of fees at least once a year. All banks use the same layout for this summary to facilitate comparison of different banks' personal current accounts.

How do I get a statement of fees?

If you have Internet Banking access, you can download the statement of fees digitally. Here’s how to download your statement of fees: 

  1. Log in to Internet Banking
  2. Go to ‘Self-service’
  3. Select ‘Download annual statements and summaries’
  4. Select ‘Statement of fees’
  5. Select the document and click ‘Download’

If you don’t have Internet Banking access, that’s no problem. The statement of fees will be sent to you by post.

How often will I get a statement of fees?

You will receive one statement of fees per year.

The statement of fees was introduced in November 2018, as required under the EU Payment Accounts Directive (PAD). 

The first statement of fees therefore relates to November and December 2018 only. Subsequent statements of fees will cover an entire calendar year and will be sent to you in the spring of the following year.

If you want more detailed information on the fees and charges you paid in a particular month, please check your credit and debit transactions.

Does the statement of fees differ from the Annual Statement?

The statement of fees lists all fees and charges paid for your current account to give you a convenient overview. The Annual Statement is a document you need for your tax return. Besides details of your current account, the Annual Statement also shows details of your savings account, investments, mortgage or loan.

Do we get 2 statements for a joint account?

No, for a joint account you will receive one single statement of fees on Internet Banking or in the post.

Will I receive a statement of fees if I haven’t paid any fees?

All banks are required by law to send their account holders a statement of fees every year, even if no fees were charged over the previous period.

Will I receive a statement of fees for my business account?

No, statements of fees are issued only for personal accounts.

More information

The statement of fees explained

The statement of fees gives you an at-a-glance overview of all the fees and charges you have paid for your current account, as well as any interest you have paid or received on your current account balance.

This cost summary is issued to you under the EU Payment Accounts Directive (PAD). 'Statement of fees' is the official name we are required by law to use for this cost summary.

All payment account providers in the EU are obliged to provide their customers with a statement of fees at least once a year. All banks use the same layout for this summary to facilitate comparison of different banks' personal current accounts.

How do I get a statement of fees?

If you have Internet Banking access, you can download the statement of fees digitally. Here’s how to download your statement of fees: 

  1. Log in to Internet Banking
  2. Go to ‘Self-service’
  3. Select ‘Download annual statements and summaries’
  4. Select ‘Statement of fees’
  5. Select the document and click ‘Download’

If you don’t have Internet Banking access, that’s no problem. The statement of fees will be sent to you by post.

How often will I get a statement of fees?

You will receive one statement of fees per year.

The statement of fees was introduced in November 2018, as required under the EU Payment Accounts Directive (PAD). 

The first statement of fees therefore relates to November and December 2018 only. Subsequent statements of fees will cover an entire calendar year and will be sent to you in the spring of the following year.

If you want more detailed information on the fees and charges you paid in a particular month, please check your credit and debit transactions.

Does the statement of fees differ from the Annual Statement?

The statement of fees lists all fees and charges paid for your current account to give you a convenient overview. The Annual Statement is a document you need for your tax return. Besides details of your current account, the Annual Statement also shows details of your savings account, investments, mortgage or loan.

Do we get 2 statements for a joint account?

No, for a joint account you will receive one single statement of fees on Internet Banking or in the post.

Will I receive a statement of fees if I haven’t paid any fees?

All banks are required by law to send their account holders a statement of fees every year, even if no fees were charged over the previous period.

Will I receive a statement of fees for my business account?

No, statements of fees are issued only for personal accounts.