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Cookie statement

Our cookie statement

Cookies are small text files that are saved on your computer, tablet or mobile telephone whenever you use our website or one of our apps. They have a unique number with which data can be associated. There are several types of cookies, such as functional cookies, analytical cookies, social media cookies and cookies for advertising and relevant offers. Information about which cookies ABN AMRO uses and why is available.

The kinds of cookies we use

  • Functional cookies

    Functional cookies ensure that our website works properly, so that you don't have to keep logging in on every page you visit, for example. We also use functional cookies to track down misuse of our website and services, such as by registering the number of consecutive failed login attempts.

  • Analytical cookies

    We use analytical cookies to measure visits to our website. This gives us a better idea about which sections are the most relevant to our visitors and what the most popular content is, so that we can tailor our website to the people who use it. We use third-party software from Abode Analytics and Google Analytics. 

    IP addresses are registered for use by our functional and analytical cookies; the resulting statistics and reports are not linked to personally identifiable information. We don’t need your permission to use functional and analytical cookies.

  • Social media cookies

    When you are logged in to our website, you can share various articles and videos using the social media buttons. To ensure that these buttons work properly, we use cookies from the following social media platforms. We need to ask your permission to use these cookies. 

    With these cookies, these platforms can recognise you when you want to share something from our site. For more information about the cookies the social media platforms place on your computer and the data these cookies collect, you can read the cookies statement on their websites. Please be aware that these statements can change at any time. The websites of ABN AMRO have no influence over this. 

    ABN AMRO is active on the following social media platforms:
    Facebook, Instagram, Google+, YouTube, LinkedIn, Twitter, Pinterest and Snapchat.

  • Cookies for advertising and relevant offers

    Our website may also send out cookies from other organisations so that we can deliver offers and information that is of real use to you. 

    With your consent, we would like to show you information on our (and other) websites that is more relevant to you and your interests. This is why we want to try to find out what catches your interest and what doesn’t. Based on the pages you visit on our website, you will be shown different information to that shown to other visitors, making our websites more relevant to you. What’s more, if you are an ABN AMRO customer, we can combine this information with other information we have about you so that you will not be shown products that you already have. 

    To display relevant offers, we use ‘DoubleClick by Google’, Adobe Analytics, Google Analytics and Adobe Target. We show these offers on Internet Banking, ABN AMRO websites, through Bankmail, on other organisations’ websites and when using Google services.

Your consent for cookies

To which websites does this cookie policy apply?

This cookie policy applies to abnamro.nl. If you accept all cookies, the website will be easier to use, you can find what you are looking for faster and the information delivered to you on our and other websites will be more relevant to you.

 

How long is my permission to use cookies valid?

ABN AMRO records whether you have given us permission to use cookies. Every year, we will ask you for permission to use cookies, at which time you can accept cookies again if you wish. This also applies to cookies that remain valid for more than one year.

 

Never receive cookies

If you would prefer not to receive cookies from ABN AMRO, you need to change your browser settings. You will then receive a warning before cookies are used. You can also indicate whether you want to reject all cookies or just those from sites other than the one you are visiting. You can also have the browser remove all cookies already stored. It’s important to note that you’ll need to do this separately for each browser and computer or device you use.

 

Changing your cookie settings

You can always change your cookie settings at a later date. To do so, please refer to the ‘Privacy and cookie policy’ page on abnamro.nl (at the bottom of the page). 

However, if you do not accept cookies, we cannot guarantee that our websites will function to their full capacity. Certain features may also no longer function and you may not even be able to see certain websites at all. What’s more, it could result in the cookie permission message appearing every time you visit. Rejecting cookies does not mean that you will not see any advertising, either: it just means that the ads you see are less likely to be relevant to you and will be repeated more often. 

If you configure your browser to reject cookies, you might be asked whether you accept cookies every time you visit any website.

 

Opt-out options for Adobe Analytics

The use of Adobe Analytics is not required for our website to function properly. However, you cannot deactivate this cookie on our website: if you do not want to accept this cookie, you can opt out directly through the third party.

 

Keep up to date

The information on this page will change from time to time in order to reflect changes on our website or the rules regarding cookies, for example. We publish every change here, so we recommend that you check this information regularly. This way, you can decide if you want to change your cookie settings in response to any changes we make.

You can reach the Preferred Banking Service Centre on 0800 - 0240 714 (toll free).

Contact your Preferred Banker at any time.