Behind on your loan payments?
Here’s how to make up arrears
If you are behind on your loan payments, we will ask you to make up the arrears as soon as possible. This way you will avoid extensive additional charges. Read on to find out how to make up arrears on your loan.
How to make up arrears
On Internet Banking
- Log in to Internet Banking and click the ‘Self service’ tab.
- Click your loan at the bottom of the page
- Select ‘Extra or full repayment’. Next, pay the overdue amount using iDEAL.
By transfer
If you do not have Internet Banking access:
- Transfer the overdue amount to: NL18ABNA0839581602 in the name of ABN AMRO Kredieten B.V.
- Please state your contract number.
- The payment will be processed within 3 working days.
Frequently asked questions about making up arrears
How quickly will my payment be processed?
Payments made on Internet Banking or in the ABN AMRO app will be debited from your current account immediately. On the next working day, you will see on your loan overview page that your outstanding debt has gone down.
If you are making a payment by transfer, it will take three working days for the payment to be processed.
As soon as your payment has been processed, you will only pay interest on the new, smaller debt.
What happens if I do nothing?
We are required to report payment arrears of over 60 days to the Dutch Credit Registration Office (BKR). You will then get a negative mark to your name in their records. This could end up being a problem when you want to buy a house or take out a loan. You will always be given advance warning of a negative BKR registration.