The ABN AMRO app on your telephone or tablet

Use the correct Android or iOS version

 

Devices supported by the app

Please note: we are currently working to make the ABN AMRO app suitable for use on Android 12 and iOS 15. Unfortunately, we do not support the use of the app on beta versions of Android 12 and iOS 15. You will be able to use the ABN AMRO app on Android 12 and iOS 15 as soon as they have been released.

From late 2021, only devices that meet the following system requirements will be supported:

  • iPhones or iPads running iOS 12.0 or above
  • Smartphones or tablets running Android 8.0 or above (incl. Google Play app)

Please bear this in mind if you are planning on buying a new or second-hand device. This will ensure you can use the ABN AMRO app for a longer period of time on your device. If you want to carry on using the ABN AMRO app on your device for several years, we recommend that you opt for a device that supports iOS 13.0 or above or Android 9.0 or above.

The ABN AMRO app doesn't work on MacBooks, iMacs and Mac minis. Please use Internet Banking if you’d like to do your banking on your Mac.

Why you need the latest version of iOS or Android

Obsolete versions of iOS or Android use outdated security measures, meaning that new ABN AMRO app features will not work, as they use the latest Android and iOS functionality. Unfortunately, our app will therefore not run on obsolete versions, even if your device is still in excellent working order.

Check your version of iOS or Android and try to upgrade to a later version. Read on to find out how to do this. If you can do it, you will be able to continue using the app.

If your device is too old to run the app, you can do your banking using Internet Banking. Simply log in from any of our webpages, including on your tablet or mobile phone. Scroll all the way up and click the yellow log-in button in the top right-hand corner.

How long your device gets updates varies per manufacturer. If you are buying a new device, make sure you check which operating system it comes with. If you want to use the device with the ABN AMRO app for an extended period of time, choose a device with the latest operating system.
Unfortunately, the ABN AMRO app does not work on Huawei devices launched in 2020 or later. Google has blocked access to its Play Store for these devices, which means you can’t download, install or use the ABN AMRO app. Neither can you do so through Huawei’s AppGallery app store. Please bear this in mind when buying a new device.

How to update iOS or Android

iPhone or iPad (iOS)

  • Go to ‘Settings’ on your iPhone or iPad.
  • Tap ‘General’.
  • Tap ‘Software Update’. Here you can see which iOS version your device is running. If an update is available, you will find it here. 
  • Tap ‘Install Now’ to install the update and follow the instructions.

Mobile phones or tablets using Android

  • Go to ‘Settings’ on your mobile phone or tablet.
  • Tap ‘About phone/tablet’, followed by ‘Device info’.
  • Tap ‘System’, followed by ‘System updates’. Here you can see which version of Android your device is running. If an update is available, you will find it here. 
  • Tap ‘Install’ to install the update and follow the instructions.