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Water damage

Your insurance cover in the event of water damage

Got water damage to your home caused by heavy rainfall or leakage? Nobody wants that. Fortunately, an home insurance and home contents insurance of ABN AMRO give you good insurance cover against water damage. We will help you repair the damage and get back to living comfortably in your home as soon as possible.

Reporting your water damage: what to expect

Gather your information

Make sure you have your policy number, photos of the damage and any purchase receipts to hand.

Visit from an expert

In the event of water damage, we often send an expert to check the damage to your home with you.

Personal claims settlement

You have a designated contact person who you can turn to with all your questions regarding your claim and insurance.

How we help you in the event of water damage

  • You will have a single contact person who you can turn to with your questions.
  • An expert will visit you to establish the precise extent of the damage together with you.
  • Emergency assistance is available 24/7.
  • If you have emergency repairs, you will be in contact with a company within 2 hours, which will repair the damage free of charge.
  • If the water damage has made your home uninhabitable, we will make arrangements for a replacement property for you.

What is and is not insured?

You are insured for water damage caused by:

  • Rainfall
  • Water flowing from a pipe or sewer 
  • Water flowing from appliances or installations
  • Water flowing from an aquarium or waterbed

You are not insured for water damage caused by:

  • Rainfall through open doors and windows
  • Groundwater or water from your filling hose or garden hose
  • Moisture penetration
  • Not permanently living in your home for more than 4 months

We also reimburse this in the event of water damage

Water damage in or to your home is distressing enough, so we do not want to make things more difficult than they already are. We also reimburse these costs:

  • Costs of locating and repairing water pipes in your home (not in the event of a blocked water pipe)
  • Costs of transporting and storing your home contents if necessary
  • Costs you incur in order to reduce or prevent an acute threat of damage

Did you know that sustainable products are also insured by home contents insurance and home insurance policies? More information improving the sustainability of your home

Frequently asked questions about water damage

Good to know

Fire damage to your home?

Fire damage in or to your home is very distressing. Fortunately, an ABN AMRO home insurance policy gives you good insurance cover. Find out what we do in the event of fire damage.

You have storm damage. What happens now?

Incurred damage to your home caused by a storm? That must have been a shock. Find out how we help you repair the damage as soon as possible and provide safe accommodation.

Home insurance policies

ABN AMRO's home contents insurance and home insurance policies insure you against damage to your home and possessions caused by fire, storm, flooding or a burglary.

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