You want to have your affairs in order, now and in the future. That includes your home, belongings, car and a well-earned holiday. Properly insuring these items increases your chances of a care-free future. You can rely on our insurance policies to do just that. We think in terms of opportunities, without ignoring the risks. That’s why we are here for you to help you reduce, prevent and insure risks.
An insurance at ABN AMRO
Good insurance conditions
MoneyView awarded both the conditions and the premium of our Third-Party Liability + Limited Cover car insurance with 5 stars. This gives you the assurance of a good product.
Perfect match
ABN AMRO’s insurance policies are perfectly matched. They give you the right cover without duplication. That saves costs as well as worries.
Managing your insurance online
You are also in control after you have taken out insurance: you can check and change your insurance online.
Excellent Consumers’ Association ratings
Every year, the Consumers’ Association tests a large number of insurance products in terms of cover, conditions and prices. Here are our high-performing insurance products:
- Limited All-Risk + Third-Party Liability car insurance received 8.9 points
- Comprehensive All-Risk + Third-Party Liability car insurance received 8.8 points
- Third-Party Liability received 8.4 points
- Annual travel insurance received 8.2 points
Submitting a claim
The personal claims service of ABN AMRO Verzekeringen takes a lot of hassle off your hands. Customers rate this damage service with a 7.6 (Customer Satisfaction Survey 2021 by Expoints B.V.).
Everything under one roof
Looking for an insurance? Whatever you need, at ABN AMRO you have one place and point of contact for all your banking and insurance matters.
The reliability of a bank
Complaints handling
Your satisfaction is important. Do you have any suggestions on how to improve our services? Or are you unhappy with how we handled your request or queries? Please let us know. We will look for an appropriate solution.
Availability
We will answer your call as soon as possible. If you have been put on hold for more than 5 minutes, you may leave a message. We will return your call as soon as possible to answer your query.
Emergency service
Emergency situation? With ABN AMRO insurance, the 24/7 emergency helpline is always at your disposal, whether you’re in the Netherlands or abroad. Save the emergency number in your phone.
How to contact us
Do you have a question or require information about insurance? Or do you want to make a claim? Please contact us.
More information about ABN AMRO Verzekeringen
How soon will you receive a reply from us?
The insurance reply periods section (in Dutch) (PDF, 48 KB) tells you how long it takes for ABN AMRO Verzekeringen to respond to complaints, suggestions or requests.
What do we do against fraud?
Banks and insurance companies run the risk of being defrauded by clients. We are alert to fraud and fraudsters and have taken diverse measures. Read more about our fraud control policy (in Dutch) (PDF, 48 KB) .
How do we handle your privacy?
Our Privacy Statement (PDF, 262 KB) sets out how we handle your personal data. You can be confident that we handle your personal data with due care.
What have we already done with your feedback?
We appreciate hearing your views of our services. Even if you are not satisfied. We consider it an opportunity to improve further, which we gladly do. Read what improvements (in Dutch) (PDF, 49 KB) we have made based on your suggestions.
How do we invest your assets and ours?
ABN AMRO Bank sells insurance products of ABN AMRO Verzekeringen. The bank holds 49% of the shares in ABN AMRO Verzekeringen. NN Group (hereinafter: Nationale Nederlanden) owns the other 51%. ABN AMRO Verzekeringen is subject to the investment policy of Nationale Nederlanden. This investment policy (in Dutch) (PDF, 1 MB) sets out how we invest our assets and those of clients responsibly. It is aligned with the Sustainable Investment Code of the Dutch Association of Insurers.
About ABN AMRO Verzekeringen
ABN AMRO Bank sells insurance products of ABN AMRO Verzekeringen. The bank holds 49% of the shares in ABN AMRO Verzekeringen. NN Group (hereinafter: Nationale Nederlanden) owns the other 51%.
How do we handle your complaints?
Unhappy with our services? Please let us know. Maybe together we can come up with a solution. File your complaint here.
Wondering how your complaints are handled? Here is an overview of all complaints received and settled in 2021 (in Dutch) (PDF, 38 KB) .