You’ve got more than enough to do when moving to another country, so if you need an answer to your questions quickly, it’s nice to know that our advisers are happy to talk to you personally. Through Video Banking for example. With our Video Banking service, you can talk to an adviser at a time that suits you. This service has become amazingly popular in the Netherlands and is now our fastest growing communication channel. Read on to find out how it works.
You might be simply too busy, or perhaps you have not yet moved to the Netherlands. If you would still like to talk to one of our advisers face-to-face, you no longer have to drop by one of our branches in the Netherlands. Booking an appointment for an online video call is fast and easy, and you can talk to us from the comfort of your own home or wherever you are, whenever it’s convenient for you. Our customers really appreciate the combination of online and face-to-face contact offered by Video Banking.
You can book a Video Banking appointment to discuss practically anything. This can, of course, be to discuss your finances, your current or savings account, insurance policy or a loan, but you can also ask about your investments or pension during a video call. In the Netherlands, it’s even perfectly normal to arrange an appointment to discuss taking out a mortgage. Whatever you need to know, our advisers are happy to help – and they speak 15 languages.