Other parties using your personal data

There are situations in which we need to provide your personal data to other people and entities involved in the provision of our services. These are described below. If you transfer money to another bank, your personal data will also end up with that bank. This is unavoidable.

Our service providers

We work with other companies that help us provide services to you, for example the IBAN-Name Check. This is referred to as outsourcing. We are not permitted to pass your personal data on to them without good reason. There are rules that banks must comply with in such situations. We carefully select these companies and clearly agree with them on how they are to handle your personal data. We remain responsible for your personal data. Sometimes we engage other parties that also provide services, such as lawyers, auditors or bailiffs. These parties bear their own responsibility for their use of your personal data.


We also work with intermediaries. It is therefore possible that you have a mortgage with us, but you took it out through a mortgage broker. This intermediary processes your personal data and is responsible for how it uses your personal data. Please visit the intermediary's website to find out how it handles personal data.

Competent public authorities

Our supervisory authorities, the Dutch Tax and Customs Administration, the Netherlands Public Prosecution Service and other public authorities may ask us to provide personal data relating to you. The law specifies when we are required to provide this data. Persons employed in the financial sector are bound by the disciplinary law for banks in the Netherlands. Personal data may be provided to Stichting Tuchtrecht Banken in the context of disciplinary proceedings.

Financial services providers

Do you want us to give your personal data to providers of financial services? This is possible if you give your consent first. We will then be required to provide your personal data to these third parties. If you share your personal data with other parties yourself, we are not responsible for how they use your personal data. In that case, the privacy statements of those third parties apply.