Tips and offers
based on your credits and debits
You can be sure that we will handle your personal data with care. We would like to help you with tips and offers that really suit you. Think of smarter banking or saving on your insurance. This is how we make our services personal and relevant to you.
With your consent, we can do this even better. Based on your credits and debits from your current account, we provide personalised tips and offers. You give this consent yourself and can withdraw it at any time via your privacy settings. Below are examples of tips and offers we can provide if you give your consent.
Examples of possible tips and offers
Below are examples of possible tips and offers you may receive and the information we use to provide them. The type of tips and offers you receive depends on what is beneficial to you.
Personal tips for smarter banking
- Do you receive child benefit? Then we can give you tips on saving for your child's education.
- Is there a debit for a Chamber of Commerce registration on your account? Then we will share useful information and tools to help you start your business successfully.
- Do we see that you regularly donate to charities? Then we can send you a tip about tax benefits, for example.
Offers that suit your situation
- Have you recently started receiving your salary in your account? Then we can show you offers that suit this stage of your life and help you move forward.
- Do you have a loan with another bank? Then we can send you an offer for a cheaper loan with ABN AMRO.
- Do we see payments to various insurers? Then we can send you an offer for a more affordable ABN AMRO package policy.
We handle your data with care
We handle your data with care. This means, among other things, that we do not sell your data to third parties for their own commercial purposes, unless you give your explicit consent.
Frequently asked questions
Why do we request permission to use individual transaction data for tips and offers?
With your consent, we will be able to use your individual transaction data, such as grocery shopping expenses or charitable donations, to provide you with personalised tips and offers. This ensures that you only receive information that is relevant to you and of benefit to you.
Am I bound by anything if I give my consent?
No, it is completely non-binding. You may withdraw your consent at any time.
How can I withdraw my consent?
You can easily do this via Internet Banking or via the app. Go to Profile > Communication and privacy > Personal data usage > Your credits and debits and adjust it.
Is my data secure?
Yes, your privacy is important to us. We only use your data to better serve you and never share it for own commercial purposes without your consent. Read more about privacy and personal data.
What happens if I do not give my consent?
In that case, you will not receive personalised tips or offers based on your individual transaction data. You will still receive product messages, service messages, and tips and offers based on more factual information, such as which products and services you have with us. You can also opt out of receiving tips and offers at any time. You will still be able to use all of our standard services.
Is all individual transaction data used for tips and offers?
No, we do not use sensitive data that could reveal information about your health or political preferences, for example.
How often will I receive tips and offers?
We would like to send you only information that is relevant to you. We try to do this as much as possible at times when it is valuable to you.