All about the ABN AMRO app
Your banking at your fingertips, 24/7
Secure, fast and easy
- For your business banking
- Log in to Internet Banking and transfer money without an e.dentifier
- Always a secure and encrypted connection
Why the ABN AMRO app
The ABN AMRO app puts everyday banking at your fingertips, 24/7. Would you like to view your income or expenditure? Or block (and unblock) your debit card yourself in case of loss or theft? A few taps on your smartphone or tablet is all it takes. All with the high level of security you’ve come to expect from us. With the app you are ready for the future.
3 benefits of the ABN AMRO app
Speak to the right employee immediately
Calling us via the ABN AMRO app is fastest. Your profile tells us you’re a business client, so we can help you even better and you’ll be put straight through to the right department.
Calling from the app
Block and unblock your card yourself
If your debit card is lost or stolen, you can block it yourself in the ABN AMRO app. If you find your card again later, it’s just as easy for you to unblock it.
Here’s how to block your business debit card (in Dutch)
Transfers of up to €250,000
If you need to transfer a one-off large sum for a major purchase, simply change your daily limit in the app, up to a maximum of €250,000.
Read more about your daily limit
Why others trust the ABN AMRO app (video in Dutch)
More and more clients are using the app for secure, fast and easy business banking. What are their experiences? Sacha, Mariëtte and Michel will tell you about this.
Secure banking with the ABN AMRO app
The ABN AMRO app is secure. The banking environment is completely closed. Your data is encrypted and transmitted via a secure connection. Only you can log in to the app with your identification code, your fingerprint or Face ID. This prevents others who may get their hands on your device from doing so.
Logging in to Internet Banking is easy
If you prefer to do your banking on your PC or laptop, the ABN AMRO app also comes in handy! You can use it to log in to Internet Banking securely and safely. It’s very easy to do so: just open the app and scan the QR code on your PC or laptop. You can carry on using Internet Banking as usual.
Separate personal and business accounts
If you have both a personal and a business current account with us, you can easily add an extra profile in the ABN AMRO app. This way you always have easy access to your banking, just under separate profiles. You can easily add your business profile.
Activate the ABN AMRO app
Simply download the ABN AMRO app to your mobile phone or tablet from Google Play or the App Store. If you find written instructions helpful, take a look at the manual for instructions on how to download and install the app.
Other useful information
Who is it for?
You can use the ABN AMRO app on your mobile device if you have an ABN AMRO business current account and use Internet Banking.
If you’re not yet an ABN AMRO client, open a business account now (in Dutch)
Conditions
The ABN AMRO app is subject to the identification code terms and conditions (in Dutch) (PDF, 104 KB) .
Usage
- The app is entirely free to download and use.
- You’ll need internet access to use the app. Your mobile service provider may charge you for using mobile internet.
Security
- Registering your phone is a mandatory part of our app’s security. This ensures that we’ll not only recognise you based on your identification code, but also on the phone you’re using. You can only use the app if all of these details are correct.
- When you open the ABN AMRO app for the first time, you must choose an identification code. You use this personal code to log in and transfer money. If you remain below your daily limit, you won’t need your e.dentifier. Read more about transferring money without an e.dentifier.
- If you have a device with Touch ID or a fingerprint scanner, you can also use it to log in and transfer money up to your daily limit by using your fingerprint instead of your identification code. Read more about your fingerprint and the ABN AMRO app.
- Jailbreaking or rooting is used so that devices can be used to download apps that haven’t been checked by the official app stores. These kinds of apps can damage your device or other apps. We believe this is highly unsafe for the ABN AMRO app, so we no longer support the functioning of the ABN AMRO app for jailbroken or rooted devices. You won’t be able to use all the features of the app on these devices either (e.g. the fingerprint scanner).
- We do our utmost to ensure our clients can do their banking securely, but it’s just as important that you yourself know how to use your device and details securely. Read our tips for secure banking with the ABN AMRO app.
- What if you ever lose your phone? It can happen to anybody. You should therefore make sure that your details are safe if this ever happens. For example, by enabling your anti-theft protection. Read more about your phone settings and what else you can do.
Frequently asked questions
How secure is the app?
The ABN AMRO app uses the latest security features: the software is updated every other week. The banking environment is completely closed, just like Internet Banking. Your data is encrypted and transmitted via a secure connection. When you use the ABN AMRO app to log in to Internet Banking, you can rest assured that our QR codes are unique and particularly secured against fraud and forgeries. After you scan the code, the app will ask you to enter your personal identification code, so it’s twice as secure.
Who can help if I have problems with the app?
If you can’t install or update the app, or you’ve forgotten your identification code, you can read what to do in the app FAQ on this page. If you’re having trouble, go to Service and Contact.
Once I’ve installed the app, does that mean I can use only mobile banking?
No, you can also use Internet Banking. If so, you only use the ABN AMRO app to log in. Once you are logged in to Internet Banking, you will no longer need your device. You can proceed with your banking as usual, on your laptop or PC. Of course, you can use app for banking if you like.
Can I still log in with the e.dentifier after I install the app?
Yes, you can still use the e.dentifier to log in to Internet Banking after installing the app. Note that we’ll be phasing out this device altogether in the future. The ABN AMRO app will then replace the e.dentifier.
For now you can already try logging in with the ABN AMRO app. Use the app to scan the QR code on the Internet Banking log-in screen. That’s convenient, as you’ll probably have your phone or tablet nearby anyway. It’s also more secure because you can continuously update the app - and the security features - to the latest version. Find out more about logging in using the app.
Can I use the app for both my personal and business accounts on the same device?
If you have both a personal and a business account with us, you can add an additional profile to the app. This way you always have easy access to your banking, just under separate profiles.
Find out how to add your business profile
What about updating the app?
We work on security and improvements every day. As a result, we can regularly offer you a new version of the app. If your mobile phone with the ABN AMRO app lets you know that a new update is available, you should install it immediately. This ensures that the app is always secure to use.
How do I obtain the 5-digit identification code?
When you use the ABN AMRO app for the first time, you set your own 5-digit identification code. For more information about downloading the app and using it for the first time, see our Getting started with the ABN AMRO app page.
How do I stop using the app?
- Remove the app from your smartphone or tablet.
- Remove your registration in Internet Banking.