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Managing employee authorisations

Giving employees access to Internet Banking

If you qualify as the owner of the Internet Banking contract or the manager of user authorisations, you can add or remove employees. It is also easy to determine which accounts your employees are allowed to access. Each time, you can authorise up to five employees for up to five companies or institutions.


Mobile Banking for your employees

Giving your employees access to Mobile Banking is easy. Simply log into Internet Banking and select 'Manage Authorisations' via 'Manage/send product applications'. Next, you give your employee access to the use of the 5 figure- identification code. With this code, your employee can also use the Mobile Banking App. Remember to disable the authorisations when an employee moves to a different role or leaves the company.


Which card gives your employee access?

Your employee can access Internet Banking with a Bank Card or an Access Card. With a Bank Card, your employee can use Internet Banking as well as ATMs and POS terminals. The Access Card only gives your employee access to Internet Banking, but not to ATMs and POS terminals.


Want to remove or add an employees Bank Card or Access Card?

You can easily do this yourself. Simply log into Internet Banking and specify in the online form who has access and how or who should be removed. You need the employee's name and account number to do this.


What authorisations can I give persons in my charge?

You manage an employee's authorisations through Internet Banking. Log in and go to the 'manage authorisations' menu.

With 'view statements', the employee can view credit and debit transactions of accounts they are authorised to access. You, as the owner, specify which accounts the employee can access and which accounts are excluded.

With 'create orders', the employee can set up payments for submission.

With 'send', the employee can send payment orders up to the applicable bank limits. As the owner of the account, you determine up to what amount the employee is allowed to transact payments independently. You can also specify that all payments must be jointly approved before being sent (dual payment authorisation).


'Manage user authorisations' with several persons

Contact Client Services first. They will adjust your Internet Banking settings so that you can only manage authorisations with two (or more) persons.


Setting up 'Manage authorisations' with two or more persons

Person 1: 

  • Log in and go to the 'Manage authorisations' menu. 

  • Here, you enter the authorisations of each person. 

  • Click on 'OK & Send'. 

  • Select the orders you want to send and click on 'send'

  • You now receive a message that the order requires one or more additional signatures. It also states how many co-signatories are required. The first numbers of the card specify who the co-signatory is. The co-signatories themselves do not receive this message. So you need to notify them yourself. The additional signature(s) must always be placed on the same day.

Person 2 (and, if necessary, person 3): 

  • Log in and click on the ‘Management’ tab page. 

  • At 'Manage authorisations' you see which transactions are ready to be submitted. All pending orders are marked 'to be sent'. To find out what your new authorisations will be after signing, click on 'details'. 

  • To send the changes, click the 'Authorisations' tab page and then the ‘Send changes’ button. 

  • If the signing is successful, you will receive a message. 


Why 'Manage authorisations' with two persons?

The Articles of Association of certain companies, associations or foundations require dual authorisation. In such cases, the Articles stipulate that authorisations must be managed by two persons or managing board members. This is possible in Internet Banking. By setting up mandatory dual authorisation, you ensure that changes to authorisations are always authorised by two persons as well. This is more secure and helps to avoid errors. You can, of course, also use this option if the Articles of Association do not stipulate this.


Explanation of list of payment orders

When sending payments, the employee sees the 'Send orders [Step 1 of 3]' screen with a list of the payment orders in Internet Banking.

If the box for the payment is empty, the employee can tick the box and send the payment.

If the box for the payment is grey, the employee has already signed the payment for submission or the employee is not adequately authorised to submit the payment order.

If the symbol 1 or 2 is shown next to the box for the payment, more than one signature is required to send the payment. The number in the symbol specifies how many people still have to sign.