Know Your Client

We are keen to prevent our bank accounts from being used for financial crime. Moreover, we help the government to prevent and fight financial crime. That's why we verify the identity of our customers and check the use of our bank accounts.
KYC Centre

We carry out KYC checks to prevent financial crime

It might be the case that you received a letter from the KYC Centre. Or that one of our analysts reached out to you by phone. In that case we need documentation or additional information from you. We need this information to keep your client profile up to date.

Why we are contacting you?

The better we know you and your business, the better we are placed to offer you the best service. This is the reason we have a Know Your Client (KYC) Centre. The analysts at our KYC Centre conduct KYC checks with the aim of preventing financial crime.

The KYC Centre carries out checks on both new and existing customers

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We verify your identity 
We check the identity of both new and existing customers, carefully verifying and recording this information so that we always know who owns a particular business.

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We check the use of your account
We analyse the use of bank accounts customers hold with us, for example by asking where an ABN AMRO customer does business and with whom, and by asking where the money in the account came from.

We protect you, the bank and society at large from financial crime

We are keen to prevent our bank accounts from being used for financial crime, such as laundering illegally obtained money or financing terrorism. Moreover, we help the government to prevent and fight financial crime. Under the Dutch Anti-Money Laundering and Counter-Terrorism Financing Act (Wet ter voorkoming van witwassen en financiering van terrorisme - Wwft), the government requires all banks in the Netherlands to conduct a Client Due Diligence programme. By working together, we ensure a secure financial environment for the benefit of society at large, our bank, and most importantly you, the client.

We are contacting you

We may call you with these phone numbers (in ascending order):

  • +31 (0) 20 - 517 68 39 (KYC Centre CB)
  • +31 (0) 20 - 628 03 80 (KYC Centre CB)
  • +31 (0) 20 - 628 10 60 (Transaction Monitoring Desk)
  • +31 (0) 30 - 232 72 30 (KYC Centre CB) 
  • +31 (0) 30 - 232 72 40 (KYC Centre CB)
  • +31 (0) 30 - 232 73 09 (Data Repair)
  • +31 (0) 30 - 298 99 11 (KYC Centre CB) 

If our analysts request your information for our KYC checks, we use the following email addresses (in alphabetic order):

  • basic.kyc.data.team@nl.abnamro.com
  • cb.contactteam@nl.abnamro.com
  • contact.bw@nl.abnamro.com
  • know.your.client.centre@nl.abnamro.com
  • kycmkbnoord@nl.abnamro.com (KYCMKBNoord)
  • kycmkbwest@nl.abnamro.com (KYCMKBWest)
  • kycmkbzuid@nl.abnamro.com (KYCMKBZuid) 
  • zakelijk.data@nl.abnamro.com
Please include your reference number in the subject line of your email.

Know Your Client

We are keen to prevent our bank accounts from being used for financial crime. Moreover, we help the government to prevent and fight financial crime. That's why we verify the identity of our customers and check the use of our bank accounts.