About ABN AMRO

The head office of ABN AMRO Bank N.V. is located at Gustav Mahlerlaan 10, 1082 PP in Amsterdam, The Netherlands.

Supervision

The Netherlands Authority for the Financial Markets (AFM, Autoriteit Financiële Markten) and De Nederlandsche Bank (DNB) monitor the activities of ABN AMRO. Both of these bodies have special Consumer Information Lines, which you can call for more information about their monitoring activities in relation to ABN AMRO.

Read more about supervision

Complaints policy

Should you have a complaint about ABN AMRO's service, we will do everything in our power to resolve the problem to your satisfaction. If you feel that your complaint has not been resolved to your satisfaction, you will have the option of resorting to the Financial Services Complaints Board (Klachteninstituut Financiele Dienstverlening, KiFiD).

More information about complaints handling (pdf, 1.8MB)

Whistleblowing Report

Know Your Client Centre

Under the Dutch Anti-Money Laundering and Anti-Terrorist Financing Act (Wet ter voorkoming van witwassen en financiering van terrorisme - Wwft), the government requires all banks in the Netherlands to carry out client due diligence. This is being preformed at our The Know Your Client Centre (KYC Centre). The analysts at our KYC Centre conduct KYC checks with the aim of preventing financial crime. Our analysts may contact you.

Read more about the KYC Centre

Identity

You can find more information about our identity at our website: abnamro.com.

Contact us (in the Netherlands)

Please call 0900 - 81 70 (24 hours a day, 7 days a week). Call charges: for this call you pay your usual call charges set by your telephone provider

Contact us (from outside the Netherlands)

Please call +31 10 241 17 20 (24 hours a day, 7 days a week)