Rutger van Nouhuijs’ view on Transaction Banking
"ABN AMRO Corporate & Institutional Banking has always focused on a strong, personalised offering and developing a close relationship with our clients, and Transaction Banking is a fundamental element in that strategy. After all, efficient management of working capital and liquidity lies at the heart of any client’s business needs", says Rutger Nouhuijs - CEO ABN AMRO Corporate & Institutional Banking.
Reinventing the client experience
"I strongly believe that to be successful we must listen to our clients better than ever. The most creative and innovative propositions are the result of co-creations with clients, so client intimacy and short communication lines are vital if we are to stay proactive and responsive."
"Recently we have taken initiatives to reinvent the customer experience. Ranging from a digitised client onboarding process to the use of transaction banking data in decision-supporting tools, for example for cashflow forecasting. And we are making progress with the renewal of our business portal, Access Online."
A sustainable relationship
"We are committed to embedding the right Transaction Banking proposition for each of our clients, with the appropriate guidance, expertise and product suite. And we see this as a cornerstone to developing and maintaining a close, sustainable relationship with you."
"At Corporate & Institutional Banking, we believe in a no-nonsense, personal approach based on open dialogue. If you would like to discuss any subject further, please don’t hesitate to get in touch."