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Creating a SEPA direct debit batch manually

In Access Online Renewed, you can quickly and easily manually create a SEPA direct debit batch. This is useful if you want to have direct debit instructions processed that you previously forgot to submit.

1. Log in

  1. Log in and go to Access Online Renewed

    SEPA direct debit batch screen with the options Create direct debit batch, Payment tracking, Upload batches and Mandate Administration.

  2. In the menu on the left, click Direct debit batch

    You are now on the SEPA direct debit batch screen.

  3. Click Create direct debit batch

    You are now on the Create direct debit batch screen.

2. Enter batch details

  1. Choose the account to which the SEPA direct debit batch should be credited

    The creditor ID is automatically retrieved.

    Screen for adding or editing a transaction showing transaction details, mandate information and an overview of saved mandates.

  2. Select the SEPA direct debit variant

    If you only have 1 direct debit variant in your SEPA direct debit agreement, it is filled in automatically.

  3. Enter a reference that helps you to identify the batch

  4. Choose the date you want the batch to be executed

    This date can be a maximum of 364 days in the future.

  5. Click Add transactions

3. Check the batch details

  1. Check the batch details you just entered

    You can see the limits of the SEPA direct debit agreement here.

    SEPA direct debit batch overview showing batch details, agreement limits and options to edit batch details or view the summary.

  2. If you want to make any changes, click Edit batch details

  3. Click Add transaction to enter a direct debit instruction

    Or click Save draft at the top if you want to continue later.

4. Add a transaction

  1. Enter the amount

    Screen for adding or editing a transaction showing payment details and mandate information.

  2. Enter the name of the debtor

    Or click the icon in this field to search for the debtor details in your Mandate administration. If you select the debtor, the data from the mandate administration will automatically be filled on the screen.

  3. Enter the debtor's account number

  4. You can enter a payment reference and a description

  5. Fill in the mandate information

    Fill in: the alias of the mandate, the mandate reference, the date of signature, and the type of mandate. If the mandate type is an e-mandate, you must also enter the validation reference (digital signature).

  6. You can slide the button to the right in the Mandate amendment section

    Do this if the mandate details have changed since the last time you collected for this mandate. Sometimes the button in the Mandate amendment section is already on the right. In that case, fill in the required details. Some details may already be filled in automatically.

  7. Tick the option Save and add another transaction

  8. Click Save

5. Add another transaction

  1. Repeat the previous steps

    Screen for adding or editing a transaction showing transaction details and mandate information.

  2. You need to add at least 1 transaction to the batch

    You can add up to 500 transactions to the batch.

  3. If you don't want to add an extra transaction, untick the box next to Save and add another transaction and click Save

    You can see the batch details, the transactions added, the total number of transactions in the batch, and the total amount of the batch.

6. Check the batch

  1. Click the pencil icon if you want to change anything

    SEPA direct debit batch overview showing transactions, batch totals and options to add or edit transactions.

  2. Click View summary when you're ready to approve and submit the batch

    Or click Save draft at the top if you want to continue later.

7. Review the summary

  1. Check again whether everything is correct

  2. Click Edit batch details at the top if you want to change something

    Summary of a SEPA direct debit batch showing transactions, batch totals and options to approve the batch now or later.

  3. Otherwise, click Add to task list and approve

    Or click Approve later and create another batch if you want to create an extra SEPA direct debit batch.

  4. If you want to continue later, click Save draft at the top

8. Open the Task list

  1. In the Task list, you'll find the manually created SEPA direct debit batch under the Direct debit batches to approve section

    Task list showing direct debit batches awaiting approval and further processing.

  2. Tick the batch you want to approve and submit

9. Approve the direct debit batch

  1. Use the e.dentifier to approve the direct debit batch and enter the response

    Task approval screen showing a selected direct debit batch, response code and the Approve button.

  2. Click Approve to submit the batch

10. Track the batch

  1. In the menu on the left, click Payment tracking

    Payment tracking screen with a the Bank processing tab and the Planned tab.

  2. On the Payment tracking screen, go to the Bank Processing tab or the Planned tab

    Here you will find the manually created SEPA direct debit batch that you have approved and sent

  3. Click the batch to see the details. The Batch details screen is on the right

11. View the transactions

  1. On the Batch details screen, click the Transactions tab to see the list of transactions in the batch

    Payment tracking screen with a selected batch and a right-hand panel showing batch details.

  2. Click the transaction to view the details of the transaction

    Payment tracking screen with a selected batch and a right-hand panel showing batch details.

12. Download the direct debit batch

  1. On the Batch details screen at the bottom, click Download to download a PDF file with the batch details and transactions

    Payment tracking screen with a selected batch and a right-hand panel showing batch details and available actions, such as Download.

  2. Save the PDF file