Fraud and secure banking

Scammers send emails and text messages that resemble messages from, for example, the bank or the tax authority. The messages may ask you to email your telephone number back, or to approve something because you are due a tax refund. Don’t do this without checking first. Check if the message and the company are real. There are also active scammers who ask you to send your bank card. Don’t do this either. We never ask you to send your bank card.

Scammers are increasingly calling from 06 mobile numbers. They pose as employees of an authority, such as the police. They often call in English on behalf of The National Police or Dutch Supreme Court. A recording is played and you hear, for example, that your BSN (social security) number has been misused. Do not respond to requests over the phone. Never share information to verify your identity or transfer money to secure it. Genuine authorities don’t ask you to do this.  

Scammers are increasingly posing as bank employees. A fake bank employee may call you using a phone number that matches the bank’s number. Such an “employee” may tell you, for example, that someone else has access to your account, and offers to help you resolve this remotely. Never install software on your computer that allows such an “employee” to view your banking environment. We never ask you to download software.

Imagine it happens to you: one fake phone call and your savings are gone. It happens more often than you think. Do you want to avoid falling victim to scams and losing your savings? With the free Savings Lock, you hold the key to your savings account. This way you can protect yourself and your savings even better.